Professional Experience

Kristen McGuire

Training Store Manager

Kirklands July 2015 - Present

Managed day to day operations of retail store, including inventory, scheduling, and customer

service

Training Store Manager Developed and implemented training programs for new and existing staff, ensuring that all

staff had the necessary skills to effectively perform their duties

Developed and monitored store performance metrics to ensure that store met or exceed sales and profitability goals

Ensured compliance with all store policies and procedures

Established and managed training Developed and maintained relationships with customers and vendors to maximize store

programs for store employees to ensure performance

customer service and sales objectives Developed and implemented loss prevention and security measures to protect store assets

were met

Maintained safe working environment by enforcing safety regulations and guidelines

Oversaw and coordinated the hiring and

training of new store employees Managed store budget and allocated resources to maximize profitability

Store Manager

Key Skills Rue 21 April 2012 - July 2015

Customer service Managed the daytoday operations of a highvolume retail store, including personnel

Training management, customer service, and sales

Management Developed and implemented strategies to increase sales, improve efficiency, and maximize

profits

Driving Sales

Time Management Developed and maintained customer relations to ensure customer satisfaction and loyalty

Supervised, trained and evaluated staff to ensure customer service and sales goals were met

Monitored inventory levels and replenishment to ensure availability of merchandise

Store Manager

Crazy 8 March 2009 - April 2012

Oversaw daily operations, including staff scheduling and training, financial reporting, and

visual merchandising

Monitored store inventories, ordered stock and replenished merchandise as needed

Education

Basic

Westside High School at Jonesboro

Accomplishments

Top Conversion in district

Kirklands

Top Conversion with 14% increase at raw Conversion

40%

Top Credit Card application

Kirklands

Top Credit Card application ratio in the District. 1/52 per

transaction.

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