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Community Development Leadership

Location:
Salem, MA
Posted:
November 28, 2023

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Resume:

Beth A. Toolan

** ******** ******, *****, ************* 01970

978-***-**** (h) 781-***-**** (c)

ad1jgh@r.postjobfree.com

https://www.linkedin.com/in/beth-toolan/

Summary

Senior non-profit executive, environmental educator, advocate, and fundraiser with broad experience in collaborative leadership, asset-based youth and community development, prevention, program design, and volunteer management; and superior skills in fund development, including grants, individual, corporate and foundation giving, major gifts and annual appeals, special events, and sponsorships; partnership management and relationship building; communications; strategic and tactical planning; and budgeting, financial literacy, and financial management. Lifelong commitment to DEI, racial, social, gender, environmental, and economic justice, and community empowerment. Strengths include:

Fund, Team & Community Development Operations, Strategy & Capacity Building

Program Design, Delivery & Evaluation Staff, Volunteer & Partnership Management

Social & Economic Justice & IDEA Environmental Education and Stewardship

Positive Youth Development Brand Management & Strategic Communications

Professional Accomplishments

Principle Salem, Massachusetts Beth Toolan Leadership Consulting August 2016 – present

●Provide leadership development, program design and evaluation, advocacy, HR, DEI, operations management, asset-based youth development, and fundraising consulting services to nonprofit and human service organizations to increase organizational efficacy and goal accomplishment and build capacity.

●Design and deliver trainings on strengths-based leadership development; strategic planning; fund development; program design and evaluation; diversity, equity, and inclusion; systems development and process improvement; volunteer management and HR systems; intercultural communications; disability advocacy and inclusion; partnership management; change management; mission-driven fundraising, creative problem solving; and conflict mediation.

●Develop outcomes-based evaluation systems to measure organization & program impact, using quantitative and qualitative data to drive strategy.

●Define project outcomes and process; scope of work; intervention strategy; deliverables; tracking and reporting metrics; dissemination plan; and best practices.

●Wrote, compiled and distributed resource guide and white paper addressing programmatic, policy, and infrastructure deficits at federal, state, and local level focused on disaster services for people with physical, mental, and emotional disabilities. Leveraged local resources to provide disaster relief services.

Adjunct Faculty, Northeastern University Boston, Massachusetts

College of Professional Studies April 2006 - present

●Teach 3-4 credit classes in Leadership and Communications Departments: personal, organizational, and team leadership; leadership development for women; negotiation skills; mission-driven fund development; conflict management; leadership ethics; intercultural communications; strategic and tactical planning; financial policies and budget management.

●Appointed lead instructor in the Global Classrooms Leadership Development program, serving international students from six continents.

●Design/deliver dynamic curricula for ground, hybrid and online courses. Certified E-Learning instructor.

●Achieved 96% student satisfaction in semi-annual TRACE evaluation.

Executive Director Waltham, Massachusetts

Waltham Partnership for Youth March 2010 – May 2016

Resource Development and Communications

●Publicized organization accomplishments to internal and external audiences; redesigned website to increase web traffic; introduced digital newsletters and appeals, increasing ROI & visibility.

●Created all marketing and communications materials, including newsletters, proposals, promotional materials, and print and online articles, updates, and calls-to-action.

●Secured $875,000 in corporate grants and sponsorships for operations, program delivery and evaluation.

●Awarded a $6,250,000 competitive multi-year federal grant for youth substance abuse prevention with required 100% community match.

●Wrote proposals and was awarded more than $3,220,000 from private and public foundations and government agencies, including a federal Carol White Physical Education Program Grant, a Foundation for Metro-West Youth Innovation grant, and a United Way capacity-building grant.

●Developed and managed annual giving campaign that raised $505,000 in two years, a 60% increase. Secured eight major donors, 78% upgraded donors, and one multi-year $25,000 challenge gift.

●Managed 3 special events per year, raising $660,000+ annually.

●Expanded Salesforce donor base and engaged new sectors: individual, corporate, foundation, and government sources. Also skilled with DonorPerfect, WordPress, Microsoft Office, Mail Chimp, and Dream Weaver.

Partnership Management, Program Design, and External Relations

●Created and directed the Waltham Youth and Community Coalition: engaged multiple sectors of the community (schools, police, clergy, youth serving organizations, medical and mental health professionals, parents, and youth) to ensure that all youth have access to services, resources, and support they need to succeed. Designed strategic action plan, benchmarks, logic models, assessments, and outcomes-based evaluation systems.

●Centered youth mental health, substance use prevention and concurrent conditions in city-wide youth development scope of service.

●Cultivated and marketed strategic partnerships with Waltham Public Schools, Brandeis, Bentley, and Boston Universities, city government and the Mayor’s office, and local youth and family serving organizations to identify and communicate youth needs and leverage human, community and financial resources and volunteer support.

●Supported out of school time programming to provide non-formal educational experiences for underserved youth. Recruited, trained and managed staff, volunteers and interns.

●Developed service learning opportunities for high school and college students. Matched 156 students with volunteer opportunities, internships, and staff positions over 3 years.

●Appointed to be organizational liaison with Boston Children’s Hospital, City of Waltham, Middlesex Health and Human Services, Waltham Public Schools, Waltham City Council, Middlesex District Attorney’s office, and CHNA 17 & 18.

Operational Leadership, Fiscal Sustainability, and Capacity Building

●Directed all operations of a non-profit organization, including staff and volunteer management; fund development and finance management; communications; strategic and tactical planning; program design, delivery, and evaluation. Served over 5000 youth and families annually.

●Served as advisor and fiscal sponsor of the Waltham Family School, a family literacy program serving new immigrants to the US, ensuring that parents act as partners with schools in their children’s education. Provided ESL, ABE, workforce development, and parenting classes for parents and a literary-rich, English-language based preschool to prepare children and families for success in school, the community, and the workforce.

●Implemented community-wide outcomes evaluation process to assess youth, parent and community perception and knowledge of youth substance use, violence, and mental health; designed community-based intervention strategies. Created and delivered reports to multiple stakeholders.

●Recruited team and facilitated strategic planning activities. Reviewed plan regularly with board to ensure benchmarks were achieved according to timelines and outcomes.

●Managed annual operating budget of $1,560,000, including developing, accounting, forecasting, and reporting to internal and external stakeholders.

●Served as fiscal sponsor and mentor to two organizations acquiring 501c3 status: managed application process, developed budget projections; facilitated strategic planning; and liaised with pro-bono attorney.

●Recruited and trained board members. Established board development procedures and practices

Director of Diversity Initiatives Boston, Massachusetts

Girl Scouts of Eastern Massachusetts February 2007 – March 2009

●Led change management/brand management teams through national restructuring, with 96% staff retention.

●Managed staff team of fifteen and volunteer team of 1,200.

●Promoted and facilitated DEI initiatives at all levels of the organization.

●Increased diverse girl (16%) and adult membership (10%) through partnership development, relationship management, branding, and mission-driven recruiting.

●Designed and marketed programs and publicized positive outcomes and community impacts.

●Conducted needs assessments & created innovative leadership, life skills, and self-esteem programs.

●Led team to develop and implement innovative strategies for increasing access to girls from underserved communities through targeted marketing and brand management.

●Generated and managed budget of $220,000; secured two national and multiple local grants.

●Developed and monitored tactical (1 year) and strategic (5 year) plans; increased accomplishment of goals and objectives by 45%.

●Developed and delivered training modules on disability awareness and inclusion, working with girls with mental health conditions, cultural competence, LGBTQIIA+ inclusion, and racial, ethnic, and socio-economic diversity.

Director of Membership and Marketing Lynn, Massachusetts

Girl Scouts of Spar and Spindle Council January 1997 – February 2007

Membership Development Specialist North Andover, Massachusetts

Girl Scouts of Spar and Spindle Council June 1993 - December 1996

●Designed innovative programs for girls, focusing on leadership development, advocacy, agency, life skills, self-esteem and self-efficacy.

●Marketed Girl Scouting to underserved communities; increased girl (8%) & adult membership (4%).

●Recruited, trained and supervised 900 administrative, program and direct service volunteers.

●Developed strategies to increase access to girls and families from underserved communities through targeted marketing, mission-driven recruitment, and brand management. Increased diverse girl and adult membership by 18%.

Director of Services Portland, Maine

Rape Crisis Center September 1989 to May 1993

●Directed all operations of multi-service sexual assault center, including managing 24-hour hotline and crisis services, training hospital & police personnel, facilitating support groups, providing medical & legal advocacy, designing educational programs, and recruiting & training volunteers.

●Increased access to services through marketing, building the capacity of volunteers and staff, targeting outreach efforts to at-risk populations, improving follow up support, increasing referrals to and from local mental health professionals, and expanding community visibility.

●Developed training and in-service modules for volunteers, staff, and community.

●Managed special events, annual giving, corporate sponsorships, and grants to support budget of $500,000.

Presiding Officer, Board of Directors (volunteer) Roxbury, Massachusetts

Earthworks May 2005 – November 2015

●Provided governance and fiduciary oversite to a nonprofit hunger relief and environmental stewardship organization.

●Led community engagement committee of the board; grew and managed C-level partnerships.

●Conducted comprehensive financial analysis of the organization, including statements of activity, balance sheets, and ratios. Trained board members on interpreting financial data and balancing operating budget.

●Developed a strategic fund development plan to diversify revenue streams, secure sustainable program funding, and increase public support. Increased revenue streams by 18%.

●Wrote case for support to cultivate individual and major donors.

●Developed corporate partnership presentation, increasing public support by 35% in one year.

●Managed annual giving campaign, increasing participation by 22%, upgraded donors by 15%, and annual giving income by 48% in two years.

●Co-chaired Special Events committee, directing and implementing fund and friend raising events. Secured donations and sponsorships equaling 36% of operating budget.

●Conducted a comprehensive marketing audit, leveraging internal and external resources, strategic marketing, and brand management. Resulted in a 45% increase in agency name recognition.

●Appointed to Executive Transition Committee, responsible for screening and interviewing ED candidates, recommending finalists to board, and supporting new Executive Director.

●Co-facilitated a strategic learning retreat for board and staff to ensure mission-driven program delivery and alignment with organization's vision and goals.

●In partnership with ED and program staff, designed environmental education programs for schools and community groups, focused on environmental education and stewardship, planting and maintaining free, public-access gardens and fruit and nut orchards on city-owned lands throughout the region.

Education

M.S. in Leadership Northeastern University

Concentration in nonprofit management Boston, Massachusetts

B.S. in Environmental Education Hartwick College, Oneonta, NY

Minors in Educational Psychology and Gender Studies

Certified Coalition Leader Community Anti-Drug Coalitions of

America (CADCA)

Certified Sexual Assault Counselor Maine Coalition Against Sexual Assault

Certificate in Human Resources Management University of Minnesota

Certificate in Social Media Marketing and State University of New York

Data Analytics

Certificate in Project Management University of Baltimore

Master Trainer Girl Scouts of the USA



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