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Registered Nurse Quality Assurance

Location:
Fort Lauderdale, FL
Posted:
November 28, 2023

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Resume:

VALERIE ACOSTA

973-***-****

ad1jg3@r.postjobfree.com

Registered Nurse- BSN degree and 8 years of experience including, urgent care, long-term care, nurse navigation, tele-health triage, and as a health /patient educator. Current U.S. Naval Officer

(Reserves). Seeking a full-time position as a Registered Nurse. UNIVERSITY OF MIAMI HOSPITAL – RN-BSN

OCTOBER 2021 – PRESENT

REGISTERED NURSE- NAVIGATOR

Provided nursing services to the Division of Endocrinology, Diabetes/Metabolism, Gastroenterology and Lennar Center Student Health. Served as the liaison between patients and providers, triaged sick patient calls to the appropriate provider(s) and assured timely responses

(within 48 hours). Managed and resolved UChart/ EPIC messages. Submitted lab order requests, interpreted laboratory test results of patients. Processed prescription refills, authorizations for medications/procedures, appeals and peer to peer reviews. Used clinical protocols to refer patients to the appropriate specialist for diagnosis or treatment. Provided emotional support and counseling in relation to the clinical situation. Responsibilities included notifying students of test results, assisting COVID APRN with student monitoring, answering COVID hotline calls and emails from students, and entering/updating COVID cases within Salesforce. Participated in patient education and campus outreach programs including seasonal flu and medical student PPD campaigns. Tasked with adhering to quality assurance and infection control guidelines including, the University’s Environmental Health and Safety, Infection Control, OSHA and Joint Commission policies and procedures. Assisted medical providers during procedures including suture and removal, I&D and gynecologic examinations. Conducted pre-employment physical examinations to ensure that prospective employees met the physical requirements of employment. Documented thorough medical history of the patient, immunizations, titers, and health assessments within EPIC, in a fast-paced environment.

U.S. VETERANS AFFAIRS HOSPITAL - LPN

AUGUST 2018 – SEPTEMBER 2021

LICENSED PRACTICAL NURSE- COMMUNITY LIVING CENTER

Performed assessments, participated in quality assurance performance improvement, resident and family education, admissions, discharges, transfers, record audits, nursing procedures and medication administration. Patients’ services ranged from rehabilitation, continuing care, restorative care, and hospice and palliative care. Implemented and managed Virtual Video Connect program which resulted in a 98% success rate in allowing Veterans to access telehealth visits. EDUCATION

MAY 2021

RN-BSN, FELICIAN UNIVERSITY

3.4 GPA

JAN 2019

BA, HEALTH INFORMATION TECH, UNIV. OF MARYLAND GC

3.0 GPA

JAN 2015

LPN, HONDROS UNIVERSITY

3.2 GPA

SKILLS

• Knowledge of medical terminology

• Nursing care methods and procedures

• Active BLS certification

• I.V. certified

• Pleasant speaking voice

• Excellent customer service skills

• EPIC & Salesforce proficient

• Proficient in computer software’s (Office,

Microsoft, Excel)

• Ability to recognize, analyze and solve

variety of issues in high stress environments

• Ability to maintain effective interpersonal

relationships

• Excellent communication skills

• Attention to detail

• Knowledge of Medicare, Medicaid, and

HMO, PPO, Exchange plans etc.

ADDITIONAL

UNITED STATES NAVAL OFFICER – NURSE CORPS: October 2022 – Present Role: Coordinate policy development & guidance for professional nursing matters in operational and conventional settings. Provides instruction and supervision of Hospital Corps personnel. Develops, coordinates, evaluates, and advises on matters pertaining to personnel policy, and professional qualifications of Nurse Corps officers and other nursing personnel; makes recommendations to the Navy Personnel Command regarding procurement, distribution, separation, training, career development, and accounting of nursing service personnel; and implements policies of the Chief, BUMED, as they relate to nursing practice, service, education, and research. UNITED STATES NAVY POLICE OFFICER/ LAW ENFORCEMENT: April 2010 - October 2022 Role: Responsible for managing the command's Career Development Program. Reported directly to the Executive Officer on all matters related to the Command Development Program management. Responsible for monitoring retention and attrition statistics and preparing monthly reports for submission to the Chief Operations Officer.

FLUENT IN SPANISH

COMPACT NURSING LICENSE – RN 26NR22928300

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