Erin C. Farley

Tumwater,Wa *****

360-***-**** ad1jfy@r.postjobfree.com

Professional Summary

With 11 years of well-rounded experience in different positions within the restaurant industry, I have the ability to adapt to diverse work environments while taking on responsibilities in a timely manner. My goal is to obtain a bartending/serving position where I utilize my years of customer service.

Work History

04/2021-10/2022 Bartender/cocktail server- Palace Casino

● Provided food/beverage complementaries according to established guidelines

● Exercised discretion to provide guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests

● Taking orders for new visitors quickly and collecting payments

● Ran continuing side work to keep a clean, organized, and well stocked casino floor/restaurant

● observe players for appropriate activity while at the table and consuming alcohol

● Prepared drinks for serving staff as well as directly to patrons 03/2021-12/2021 Bartender/Server - Charlie’s Bar & Grill

● Upsold high profit items such as appetizers and mixed drinks to enhance sales numbers.

● Keeps the register accurate through correct billing, payment processing and cash management practices.

● Greeted and maintained relationships with regular customers.

● Served wine beer and cocktails per restaurant guidelines.

● Maintained clean and well-stocked workstation.

● Ensured high food and beverage quality.

● Verified IDs of younger customers.

● Answered customer queries about cocktail ingredients as required. 05/2018-01/2021 Cocktail Waitress-The Brick on Trosper

● Serve customers Give guests a memorable experience at restaurant Multitask with multiple tables and orders all at once

● Used varying computer programs to accurately submit customer orders.

● Escort customers to their table and Inform customers of daily specials.

● Worked in a customer service environment to satisfy individual consumer needs.

● Served food preparations and assisted with bar set-up.

● Utilize company approved cash handling techniques and provide personalized guest service as a form of loss prevention.

2014-10/2014 Server- Alderbrook Resort & Spa

● Greet and escort customers to their tables

● Present the menu and provide detailed information when asked (e.g. about

● portions, ingredients or potential food allergies)

● Inform customers about the day’s specials

● Offer menu recommendations upon request

● Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization. ● Communicate order details to the Kitchen Staff

● Serve food and drinks.

● Up-sell additional products when appropriate

Education -

● Olympia High School- High School Diploma

Personal Attributes

● Takes, gives and follows through with directions well. Performs professionally under stress while maintaining a personal demeanor. Firm believer in sustainability.

● Available Sunday through Monday, mornings and evenings.

● Professional attire and excellent time management mindset. References

Kyle Connell 360-***-**** Supervisor 1+years

Mike Barrett 360-***-**** Supervisor 4+ years

Rachel Louden 360-***-**** Bar Manager 3 years