Delahni Allen
Undergraduate student at Western Washington University
Bellingham, WA 98299
*******.*****@*****.***
EXPERIENCE
Lark Bellingham, 800 Viking Circle Bellingham,WA 98229 — Office Team member
June 2023 - PRESENT
Happily answering phones, professionally resolving issues with residents. Cleaning, Meticulous researching other housing, completing a multitude and diverse of tasks at once, Writing and filling out legal documents, both working collaboratively with a team and Meticulous independently, Being attentive to inspections, research and documents. Scheduling and managing appointments for managers depending on title, availability, and responsibilities.
TJ Maxx, 201 Cascade Mall Dr, Burlington, WA 98273- SALES ASSOCIATE
December 2020 - March 2022.
Keeping clear communication while training new employees. Selling and advertising credit card applications to achieve good customer engagement. Maintaining a positive attitude and product knowledge offering to customers on merchandise they were seeking. Actively researching and growing knowledge and performed current policies, expectations, and service standards per management request
Asian 1, Burlington/Bellingham, WA - Host/ Server
January 2022 - June 2023
Keeping and maintaining the cleanliness of a restaurant by busing and setting tables. Be able to complete weekly tasks and help maintain the restaurant. Giving Seated guests as business demands. Answering phones while completing all of the tasks the customer requires, including (refunds, order taking, and directions.) Keeping track of inventory, making sure the front of the house is stocked. Successfully using two separate POS systems.Taking orders and successfully upselling desserts and entrees. Delivering food in a timely and safe manner.
EDUCATION
Western Washington University, 516 High Street Bellingham WA 98225— BA communication and minor in Pre Law
September 2022- June 2025
Being my first year at Western I have grown my communication and leadership skills within the classroom and broadened my knowledge to help progress into my field of choice.
Mount Vernon High School, 1075 E Fulton St, Mount Vernon WA 98273— High School Diploma
September 2018- June 2022
In school, I learned good leadership, communication, and performance skills. While productively pushing events for all clubs, I learned to execute many activities at once and successfully multitask.
PROJECTS
Compass to Campus— volunteer programs
Volunteer and worked with Mount Vernon and Burlington schools did tricks with with admin and students.
SKILLS
Excellent organizational skills
Quickly Adaptable
Problem solving
Team Work
Excellent communication verbally
Writing Proficiency
Inclusive
AWARDS
The TJX MasterCard App Pin% is the most improved: I applied the most customers to our credit card program within a month.
Two letters of recognition from the NW district manager: I received a letter where I was recognized by our district manager for fantastic customer service.
LANGUAGES
English