Customer Service Representative
Resume:
Brooke Bowen
Customer service/representative
*************@*****.***
***** **** ********* *** ******, CA,
93630
FRESNO CITY
Fresno, CA
Medical assistant program Medical (May
2017)
EDUCATION
MA
CPR CERTIFIED
CERTIFICATIONS
Hard-working professional with 3.5+ years of experience and a proven knowledge of customer communications, customer retention, and customer service. Aiming to leverage my skills to successfully fill the Customer service/representative role at your company.
CAREER OBJECTIVE
MEDICAL ASSISTANT
Central California faculty medical, Kerman, CA / Nov 2020 - Present
Customer service
Help patients
Great computer skills
Referrals
Speak with insurance companies
Procedures
PHLEBOTOMIST
Blood center, Fresno, CA / Mar 2018 - Apr 2019
Draw blood
Travel
Customer service
Run a crew of phlebotomist
EXPERIENCE
Record patients' medical history, vital statistics, or information such as test results in medical records.
•
Prepare treatment rooms for patient examinations,
keeping the rooms neat and clean.
•
Interview patients to obtain medical information and measure their vital signs, weight, and height.
•
Authorize drug refills and provide prescription information to pharmacies.
•
Clean and sterilize instruments and dispose of
contaminated supplies.
•
Prepare and administer medications as directed by a physician.
•
Show patients to examination rooms and prepare them for the physician.
•
Explain treatment procedures, medications, diets, or physicians' instructions to patients.
•
Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
•
• Schedule appointments for patients.
Collect fluid or tissue samples, using appropriate collection procedures.
•
Dispose of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies.
•
• Draw blood from veins by vacuum tube, syringe, or CASHIER
Jc penny, Fresno, CA / Jan 2017 - Jan 2018
Seasonal job
Cashier
Customer service
Multi task
butterfly venipuncture methods.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
•
Issue receipts, refunds, credits, or change due to customers.
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Assist customers by providing information and resolving their complaints.
•
• Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
•
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
•
• Stock shelves, and mark prices on shelves and items.
• Request information or assistance using paging systems. IRENE PAEZ, Billing/dental, United Health
559-***-**** - **************@*****.*** - Friend JULIAN HERNANDEZ, Maintenance Worker, City Of
Kerman
559-***-**** - *****************@*****.*** - Friend REFERENCES
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