SAMUEL CALDWELL JACKINS III

574-***-**** ad1je2@r.postjobfree.com

Franklin, IN

SUMMARY

General Manager or Quality Manager with 30+ years of experience impacting the performance and profitability of materials services. Innovative manager, with expertise in the aircraft, commercial, and nuclear industries, known for effecting change, improving processes and procedures, and growing revenue and profit. Reputable for providing outstanding quality direction, creating productive work environments, and cultivating lucrative and enduring relationships with customers. Dedicated leader with vast knowledge of accreditation processes and consistent ability to successfully manage both new and established companies, as well as companies in transition.

Quality Assurance Management

Training and Talent Development

Customer Service Management

Revenue Generation

Nadcap and AS9100D

Team Building/Leading

Lab design and set up

Laboratory Management

ASME Code knowledge

Process Improvement

ISO9001:2015

Transition/Reorganization Management

5S / Lean techinique training and implementation

Specification & QA Manual development

IATF 16949: 2016

Safety Leader

Auditing of Vendors

PROFESSIONAL EXPERIENCE

AMG Engineering and Machining

Plant Manager June 2022 – Present

Perform production analysis, prioritization of projects, 5S, Safety Committee Lead, oversee both CNC Milling and Lathe Operations, participate in daily Quality Functions such as, writing of procedures, training of personnel, writing of CAR’s and participation in audits performed by outside agencies.

Nitrex Indiana (Heat Treat Services)

Facility Manager Jul. 2017 – April 2022

Managed all aspects of the facility. This included all Personnel, Financials, Capex, Turnaround Times and Business Development. Provided services for Carburizing, Gas Nitriding, Hardening, Ion Plasma Nitrtiding, Annealing, Quench & Temper and Stress Relieving. Managed over 36 people, increased revenue from day one, organized sales and quoting procedures. Worked everyday through Covid fo two years. Participated in daily Quality Functions such as, writing of procedures, training of personnel, writing of CAR’s and participation in audits performed by outside agencies.

Special Metals Corp. A-1 Wire, Elkhart, IN

Head of Quality Feb. 2016 – March 2017 Managed all QA & QC operations, developed safety group, rewrote instructions and procedures giving technicians and operators better understanding of their jobs and responsibilities. Oversaw all mechanical, metallurgical and chemical analysis of materials and finished product. review of incoming and outgoing material. dealt with customer complaints, CAR's, NCR's and RMA's.

Training of all new personnel along with development of production procedures reducing cost and turnaround times. Updating of scrap reports and review of incoming purchase orders requiring operational routing.

EVANS ANALYTICAL GROUP, Syracuse, NY 2010 - 2015

Operations Director

Managed all operations within the lab. supervised staff of 59. Controlled all spending, DSO and employee reviews as well as salary increases. Moved two separate buildings (total of 12,000 sq. ft.) into one new location (26,500 sq. ft.) Maintaining the costs under budget. Implemented sales and growth strategies.

Financial Achievments:

Grew revenue from 9.5M to 13M in 2 years with an annual profit of 7.1M.

Held employee costs to 27%

Operations Achievements:

Reduced turnaround time from 7 to 3.5 days

Initiated a safety program overseen by a safety committee

Initiated a 5S program overseen by a 5S committee

ISO 9001 certification

STORK HERRON TESTING LABORATORIES, Charlotte, North Carolina 2006 - 2009

U.S. location of $80M metals testing company based in the Netherlands.

General Manager

Managed all business, technical, and strategy operations for laboratory, supervising staffs of 17- 100. Oversaw daily prioritizing of testing and handled quoting calls. Conducted monthly company meetings and worked with controller on all financial issues. Directed customer service functions, reviewing certifications before transmittal to customers and assisting customers with questions about materials. Provided personnel training in specification usage and testing techniques and performed job reviews. Managed testing and administration duties during employee absences and reviewed all laboratory purchase orders.

Operations Achievements:

Achieved Nadcap accreditation for aircraft industry.

Slashed testing turnaround time from 7 to 2.5 days.

Received numerous approvals from major materials suppliers to aircraft and nuclear industries.

Spearheaded implementation of ITAR system in laboratory.

Initiated 5S, Six Sigma and Lean Concepts

Recognitions:

Location usually cited as #1 by Stork in all major categories, including FTE, profit percentage, budget achievement, turnaround time, 5S scores, and customer satisfaction.

Materials Tested

Metals, Glass, Polymers, Plastics, Coatings

Consumer products: Ladders, Electronics, Automotive Parts

Construction Materials, Fasteners, Welding

STORK MATERIALS TECHNOLOGIES, Charlotte, North Carolina 2004 - 2006

U.S. location of $80M metals testing company based in the Netherlands.

Director of Quality for North America

Directed consistent quality operations at all 8 U.S. based Stork labs. Performed gap analyses at each location and conducted internal audits of quality systems and vendor audits. Strategized with locations about accreditation needs and provided assistance during accreditation audits.

Created and implemented usably quality system for all locations, including quality manuals for both commercial and nuclear laboratories, that are still used today.

Designed round robin system, enabling each location to train and certify technicians.

Appointed as interim director of California location to reduce revenue loss during difficult transition period resulting from 7 key employees leaving to work for competitor.

Led initiative for one-time purchase of specifications per year, reducing costs by $10K.

STORK MMA TESTING LABS, Newtown, PA & Huntington Beach, CA 1988 - 2004

U.S. location of $80M metals testing company based in the Netherlands.

General Manager

Started location from scratch, growing monthly revenue from zero to $325K and staff from 6 to 27. Managed all aspects of laboratory operation. Oversaw testing and handled quoting calls. Conducted monthly company meetings and worked with controller on all financial issues. Directed customer service functions and provided personnel training in specification usage and testing techniques.

Attained annual profit of 25%.

Grew revenue from zero to $325K per month.

Developed new customer base in highly competitive market.

Achieved accreditations with Boeing, GE, and Pratt & Whitney (United Technologies).

Hired own replacement, leaving a lab with excellent service reputation and stellar staff.

ADDITIONAL EXPERIENCE

General Manager, Stork MMA Testing Labs, Huntington Beach, California. 5 years

Assistant Lab Manager, Martin Marietta Aluminum, Torrance, California 9 years

Proficient with Microsoft Word, Excel and Power Point

EDUCATION

Coursework general studies, El Camino Junior College, Torrance, CA

English History, California State University, Long Beach, California

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