Customer Service Front Desk
Resume:
DEIRDRE APPLEWHITE
*** ******* **** ***********, ** - 662-***-****
**************@*****.***
Hard-charging, enthusiastic, genuinely caring manager with over eleven years of experience in
finances.
EXPERIENCE
MAY 2019 - SEPTEMBER 2021
CUSTOMER SERVICE REPRESENTITVE, SBA
PROCESSING APPLICATIONS AND COLLECTIONG REQUIRED
DOCUMENTS, REVIEWING CREDIT REPORTS
NOVEMBER 2021 — PRESENT
CLAIMS REPRESENTITIVE, ALLSTATE INSURANCE(FNOL)
Filing auto and property claims using Citrix database. Ensuring customer
understanding of policies and ensuring customer satisfaction is achieved via follow-
up email
AUGUST 2011 — PRESENT
ASSISTANT MANAGER, HATTIESBURG
FINANCE
Front Desk Administrator: Responsible for finance accounts and collections, ensuring
reminder calls are scheduled for customers, treasurer financial officer, fiduciary,
filling insurance claims, closing loans and bookkeeping of bankruptcy and delinquent
accounts
APRIL 2006 —- FEBRUARY 2011
OPERATOR, REXAM
PRODUCTION QUALITY, ENSURING THAT NO DEFECTS OR
MALFUNCTION ARE PRESENT. INPUTTING PRODUCT QUALITY IN.
DATABASE.
EDUCATION
MAY 2012
MEDICAL BILLING AND CODING, PEARL RIVER COMMUNITY COLLEGE
SKILLFUL AND PRECISE IN CONVERTING CHARTS AND CLINICAL DATE TO.
MEDICAL CLAIMS, WHICH ARE THEN SUBMITTED TO PAYERS FOR
REIMBUREMENT.
MAY 2012
PHLEBOTOMY, PINE BELT EDUCATION CENTER
Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing,
and storing blood samples; verifying medical records. High level of accuracy and attention to
detail.
MAY 2001
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