Talented food service professional bringing skills in
order management, payment processing and
upselling. Stay current on menu items and
consistently offer targeted recommendations to
meet individual customer needs. Knowledgeable
about handling of special dietary requirements
and general food safety standards.
PROFESSIONAL SUMMARY
Merritt Clubs Canton - Bartender
Baltimore, MD • 02/2022 - Current
Dock Of The Bay - Bartender
Baltimore, MD • 04/2022 - Current
WORK HISTORY
Served high customer volumes during special
events, nights, and weekends.
•
Performed opening and closing duties, printing
sales reports, setting up for incoming shift,
preparing cash drawers, and taking inventory.
•
Kept bar presentable and well-stocked to meet
customer needs.
•
Followed alcohol awareness procedures for
preventing excessive guest intoxication.
•
Followed alcohol awareness procedures for
preventing excessive guest intoxication.
•
Trained new bartenders on drink preparation,
product promotion, garnish preparation, and
sanitation protocol.
•
Upsold menu items to customers, driving up per
sale revenues and maximizing profits.
•
Followed strict recipes and drink measurements
to minimize product used.
•
• Recruited and trained new bartenders and
SKILLS
• Sales expertise
• Point of Sale Knowledge
• Order Accuracy
• Hospitality Service Expertise
Eastern Tech
Baltimore • 05/2016
High School Diploma
EDUCATION
• Coursework in Engineering
Candace Reeves (GM, Merritt Clubs
Canton) 410-***-****
Allison Tracey (Managing Partner,
Carrabbas Italian Grill) 443-***-****
Luke Reeder (Manager, Dock of the Bay)
Sarah Meil (Managing Partner,
Carrabbas Italian Grill) 410-***-****
Jeffrey Bornman (GM, Mission BBQ)
REFERENCES
ALEXANDER SCHULTHEIS E: ad1jcp@r.postjobfree.com
P: 443-***-****
A: Tampa, FL 33543
Jimmy's Famous Seafood - Manager/Server
/Bartender
Baltimore, MD • 04/2022 - 05/2023
Hard Yacht Cafe - Manager/Bartender
Baltimore, MD • 02/2021 - 09/2021
Bloomin' Brands Inc. - Manager
08/2019 - 03/2021
barbacks to help maintain talented team.
Handled guest complaints in positively and
offered appreciation tokens to build customer
loyalty.
•
Led team of servers to consistently meet
customer service and sales targets.
•
Completed daily procedure checklist and
communicated changes to servers and kitchen
staff.
•
Analyzed and generated end-of-shift and
product inventory reports for performance and
quality tracking purposes.
•
Performed opening and closing duties, printing
sales reports, setting up for incoming shift,
preparing cash drawers and taking inventory.
•
Supervised and trained staff on preparing and
delivering drinks, handling food and money and
setting up bar at beginning of shift and breaking
down at end of shift to facilitate operations.
•
Oversaw and monitored cash drawers and
reconciled drawers against cash register reports
at close of business.
•
Trained [Number] new bartenders on drink
preparation, product promotion, garnish
preparation and sanitation protocol.
•
Adjusted job assignments and schedules to keep
pace with dynamic business needs, factoring in
processes, employee knowledge and customer
demands.
•
Controlled costs and optimized spending via
restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
•
Trained and guided team members to maintain
high productivity and performance metrics.
•
Trained new employees in specific job
requirements.
•
Increased operational efficiency by developing
improved filing systems for confidential client
records and reports.
•