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Food Service Order Management

Location:
Tampa, FL
Posted:
November 28, 2023

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Resume:

Talented food service professional bringing skills in

order management, payment processing and

upselling. Stay current on menu items and

consistently offer targeted recommendations to

meet individual customer needs. Knowledgeable

about handling of special dietary requirements

and general food safety standards.

PROFESSIONAL SUMMARY

Merritt Clubs Canton - Bartender

Baltimore, MD • 02/2022 - Current

Dock Of The Bay - Bartender

Baltimore, MD • 04/2022 - Current

WORK HISTORY

Served high customer volumes during special

events, nights, and weekends.

Performed opening and closing duties, printing

sales reports, setting up for incoming shift,

preparing cash drawers, and taking inventory.

Kept bar presentable and well-stocked to meet

customer needs.

Followed alcohol awareness procedures for

preventing excessive guest intoxication.

Followed alcohol awareness procedures for

preventing excessive guest intoxication.

Trained new bartenders on drink preparation,

product promotion, garnish preparation, and

sanitation protocol.

Upsold menu items to customers, driving up per

sale revenues and maximizing profits.

Followed strict recipes and drink measurements

to minimize product used.

• Recruited and trained new bartenders and

SKILLS

• Sales expertise

• Point of Sale Knowledge

• Order Accuracy

• Hospitality Service Expertise

Eastern Tech

Baltimore • 05/2016

High School Diploma

EDUCATION

• Coursework in Engineering

Candace Reeves (GM, Merritt Clubs

Canton) 410-***-****

Allison Tracey (Managing Partner,

Carrabbas Italian Grill) 443-***-****

Luke Reeder (Manager, Dock of the Bay)

443-***-****

Sarah Meil (Managing Partner,

Carrabbas Italian Grill) 410-***-****

Jeffrey Bornman (GM, Mission BBQ)

410-***-****

REFERENCES

ALEXANDER SCHULTHEIS E: ad1jcp@r.postjobfree.com

P: 443-***-****

A: Tampa, FL 33543

Jimmy's Famous Seafood - Manager/Server

/Bartender

Baltimore, MD • 04/2022 - 05/2023

Hard Yacht Cafe - Manager/Bartender

Baltimore, MD • 02/2021 - 09/2021

Bloomin' Brands Inc. - Manager

08/2019 - 03/2021

barbacks to help maintain talented team.

Handled guest complaints in positively and

offered appreciation tokens to build customer

loyalty.

Led team of servers to consistently meet

customer service and sales targets.

Completed daily procedure checklist and

communicated changes to servers and kitchen

staff.

Analyzed and generated end-of-shift and

product inventory reports for performance and

quality tracking purposes.

Performed opening and closing duties, printing

sales reports, setting up for incoming shift,

preparing cash drawers and taking inventory.

Supervised and trained staff on preparing and

delivering drinks, handling food and money and

setting up bar at beginning of shift and breaking

down at end of shift to facilitate operations.

Oversaw and monitored cash drawers and

reconciled drawers against cash register reports

at close of business.

Trained [Number] new bartenders on drink

preparation, product promotion, garnish

preparation and sanitation protocol.

Adjusted job assignments and schedules to keep

pace with dynamic business needs, factoring in

processes, employee knowledge and customer

demands.

Controlled costs and optimized spending via

restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.

Trained and guided team members to maintain

high productivity and performance metrics.

Trained new employees in specific job

requirements.

Increased operational efficiency by developing

improved filing systems for confidential client

records and reports.



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