Accounts Payable Customer Service

Nancy Beth Mulkey

** ******* ****

Ringgold GA **736

Phone 423-***-****

Email: **********@*****.***

Revenue Group 2/2022- 6/2023 Follow – Up Insurance Representative

Researched denied claims and resolved them

Analyzed plans to determine benefit coverage and eligibility

Utilized portals and contacted insurance companies for information on accounts

Filed appeals and insurance claims

Determined write-offs and resolved coding issues

Utilized Zoom and Teams working from home

Carpets of Dalton 8/2019 – 6/2020 Customer Service Representative

Processed orders from customers and sales team from across the U.S. into Cams software

by phone

Solved and researched customer and sales team issues with shipping by tracking

shipments

Scanned and filed all documents and orders

Worked in retail sales on weekends assisting walk in customers and contractors with

purchases and pickups from shipping

Communicated with shipping regarding loads, shipments, and pickups

Kenco 10/2017 – 8/2019 Accounts Payable Clerk

Processed and entered invoices

Resolved questions from vendors concerning invoices

Prepared, proofread and stamped invoices paid

Maintained W-9’s

Set Up Vendors

Maintained Excel Spreadsheets

Responsible for A/P hotline

Account Temps/Office Team 5/2017 – 10/2017 Accounts Payable Clerk at Kenco

Processed and entered invoices

Resolved questions from vendors concerning invoices

Maintained W-9’s

Maintained Excel Spreadsheets

Account Temps/Office Team 12/2016

Temp assignment data entry

Goodwill 3/2014 – 12/2016 Sales Associate

Customer service duties, cash register, distributed and priced wares and clothing

Concept Carpets 6/2009 – 10/2012 Human Resource Assistant

Maintained and updated employee records

Prepared and entered all insurance on employees

Processed Payroll into ADP

Maintained time cards for an estimated 250 employees

Processed paperwork for new hires and terminations

Entered 401-K deduction

Jake Marshall Service Inc. 6/2007 to 4/2009 Accounts Payable Clerk

Assisted in front desk receptionist duties

Assisted in Accounts Payable and Accounts Receivables

Assisted the G/L Payable clerk

Promoted to Accounts Payable Clerk

Entered a high volume of invoices from vendors used to buy parts and services

Paid vendors weekly through check runs

Resolved any conflicts or questions of invoices being paid or unpaid as requested by vendors

Kept statements from vendors clean and paid in full every month

Printed PO’s and matched to relevant invoices

Checked invoices to make sure they were correct

Responsible for Workmen’s Compensation files and vehicle accidents

Skills MS Word, Excel, Data Entry, 10 key calculator, Zoom and Teams experience working

from home

Education University of Southern Mississippi 1995-1999 Bachelor of Science Biology

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