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Customer Service Agent

Location:
Humble, TX
Salary:
Open
Posted:
November 28, 2023

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Resume:

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

NOE CARREAGA

HUMBLE, TX 77338 1-346-***-**** ad1jbv@r.postjobfree.com Resourceful Mechanic with 10+ years of experience skilled in plumbing, electrical and repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service through warm and welcome environment and caring attitude.

Project Estimation and Bidding

Hand Tools

Facility Upkeep

Machinery Repair

Repairing Pipes and Fixtures

General Housekeeping

Verbal and Written

Communication

FEBRUARY 2018-MARCH 2021

Handyman Carreaga Enterprises Humble

Perform a wide variety in residential and commercial settings. Installed ceiling fans, installed wall plates and switches Handled minor plumbing,

Provide general maintenance when needed

OCTOBER 2017-JANUARY 2018

Punchout Perry Homes Houston

Inspected multiple new homes for any deficiencies and conducted repairs.

Handled any fixtures in multiple homes, any plumbing issues that needed to be addressed.

Responsible for keeping neat, or organized homes.

Perform light carpentry general repairs.

Reported to manager for any majors' issues and repairs. Minor painting on any cabinets

Mainlining any minor electrical issues.

NOVEMBER 2016-OCTOBER 2017

Service Agent Enterprise Rent-A-Car Kingwood, TX Picked up and drop off customers for when they needed a ride to the rental facility.

Drove vehicles to dealership for repairs, fuel vehicles when needed, checked fluids, and pressure level.

Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.

Responsible for maintaining a clean and orderly work area and for reporting any unsafe or hazardous conditions to management. Responsible for making the interior and exterior of an automobile look neat and clean using a variety of cleaning equipment and products; these professionals have an eye for cleanliness and inspection.

APRIL 2016-OCTOBER 2016

Camping Associate/Sales Consultant Academy Sports And Outdoors New Caney, TX

Increased sales by offering advice on purchases and promoting additional products.

Retained excellent client satisfaction ratings through outstanding service delivery.

Helped customers that needed any assistance or question and provided to the best of my ability.

Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements. Assisted customer with loading and unloading purchases. DECEMBER 2015-MARCH 2016

Work/Building Maintenance Worker American Red Cross Harlingen, TX

Clean offices, restroom, and warehouse on a daily basis. Vacuum and mopped each room and assisted when neede. Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.

Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.

JANUARY 2014-NOVEMBER 2014

CDL Class A Driver Clear Blue Group Houston, TX Hauled Oilfield Pipe and other oilfield equipment, coils on Flatbed Tractor 48" and 53" trailers

Drove on Interstate, Regional and Local areas.

Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts. Operated with safety and skill to avoid accidents and delays. MARCH 2011-JANUARY 2014

Roadside Resue Techincian/Driver Pop Ur Locj Houston Test drove vehicles to determine problems and test repairs. Changed vehicle oil and replaced filter.

Checked brake systems and determined need of pad

replacement, disc turning or other maintenance requirements. Assessed vehicle maintenance status and completed needed service.

JANUARY 2009-MARCH 2011

Reconditioning Specialist Apex Dealer Solutions Houston, TX Reconditioned automotive interiors, repaired cigarette burns in seats and carpets, dyed carpets and seats, vinyl, leather and cloth, repaired and dyed consoles, and dashboard to like new conditions

Also repaired steel and chrome wheels, removed and replaced bumper covers and other automotive accessories.

Processed Invoices and Collected payments

Listened and responded to customer requests and forwarded necessary information to superiors.

NOVEMBER 2007-DECEMBER 2008

Engineering Associate Houston Marriott Hotel Houston, TX Repaired/ Replaced Light fixtures, performed Maintenance on house phones, TV's Installed Bath Fixtures, Ceiling Fans Assisted Senior Engineers to Repair/Replace Boilers, Air Conditioning C oils, assisted hotel guests with plumbing or other maintenance issues

Completed projects by effectively applying engineering, technical and maintenance procedures.

Performed work according to project schedules and high quality standards.

JUNE 2006-JANUARY 2007

Truck Driver Smith Transportation Services Inc. Houston, TX Drove Eighteen Wheeler Truck' 53' Van and 53' Flatbed, to deliver local and long distance freight

Maintained daily, legible DOT log book and submitted corresponding documents.

Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Operated with safety and skill to avoid accidents and delays. EDUCATION

LANGUAGES

Inspected trucks for malfunctions and reported vehicles to management for corrective action.

SEPTEMBER 1985

No Degree: Business Administration

Texas Southmost College, Brownsville, TX

MAY 1985

GED

Harrison High School, Chicago, IL

Spanish

Native or Bilingual



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