Objective

My goal is to obtain a position in a fun filled, professional establishment

where I can utilize the skills I have acquired over the years to provide people with excellent customer service.

Experience

Veterinarian Assistant/receptionist (Mt. Shasta CA) - 2021 Supported technicians in all aspects of animal care to ensure animals received the care and attention needed during and after procedures. While also assisting the front end with filing paperwork and answering phone calls as needed. Call Center/ Harry And David (Medford OR) — 2021

Managed large amounts of inbound and outbound calls in a timely manner. Followed communication “scripts” when handling different topics. Identify customer needs, clarify information, research every issue and provide solutions. Cafe Host / Mt Ashland (Ashland OR) — 2019-2020

Prepared food and drinks, serving customers, and handling cash and card transactions. Espresso machine/barista experience. pastry/desert prep. Hostess / Red Robin (Medford OR) — 2019

Seated guests and manage the seating chart. Monitored restaurant activity to determine seating and dining flow. Responded to guest inquiries and requests in a timely, friendly, and efficient manner.

Qualifications:

• Fast learner with the want to expand my knowledge and experience

• I work quickly and efficiently

• Professional with customers and can keep a “cool head” in stressful situations

• Great at multi tasking and computer work

• Clear, confident and pleasant speaking voice

• Quick witted with a great sense of humor

541-***-****

ad1j83@r.postjobfree.com

3062 Cedar Links Dr

Medford, Oregon

97504

SHELBY ALLEN