Michele Diese

Lincoln Park, NJ *****

973-***-****

ad1j5z@r.postjobfree.com

Professional Summary --

Highly skilled Contract Administrator with extensive experience in contract management.

Experienced problem solver with critical thinking skills Dedicated to delivering outstanding customer service and order management. Implementing quality managerial skills in order to use as process, procedure and policy improvement.

Skills

Quality relationship building with customers, upper management and co-workers. Work efficiently with contract reviews and edits in order to enforce best policy practices. Review customer orders for accuracy and errors to minimize incorrect shipments. Communicate order status and inform customers of back-orders or shipping delays. Utilized e-automate and Oracle software to manage invoices and payments.

Work History

May 2019 - Current

KYOCERA Document Solutions - Fairfield, NJ

Contract Administrator

Review and revise contracts for accuracy in order bill customer correctly. February 2015 - March 2019

Complete Document Solutions - Pine Brook, NJ

Accounts Receivable Specialist

Submitted cash and checks and generated cash receipts to record monies received. January 2005 - April 2015

Ricoh Americas Corporation - West Caldwell, NJ

Order Mangement Supervisor

Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.

January 2002 - February 2005

Kyocera Mita - Fairfield, NJ

Order Management Supervisor

Managed the navigation through systems to build, track and monitor orders. Education

County College of Morris Randolph Township, NJ

Associate of Science Computer Science

William Paterson University of New Jersey Wayne, NJ Bachelor of Arts Computer Graphics

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