May Young
Email: ad1j5l@r.postjobfree.com Phone: (***) 888 - 1338
Languages
Fluent: English, Mandarin, Cantonese Conversational: Japanese Experience
April 2023 - Present NORC at University of Chicago Bilingual Customer Service @ NORC Research Science Supported by the Rockefeller Foundation, Amplify AAPI is the first research panel designed to scientifically represent Asian American, Native Hawaiian, and Pacific Islander communities.
● Conduct extensive research surveys with Mandarin and Cantonese speakers
● Research collection using Voxco system
● Communication with participants using Cisco Jabber and private VPN
● Tested website functionality and recorded bugs and issues 2018-2022 LaLaMay LLC
Founder and VP of Business
B2B sales and production of clothing imprinted with original fine art designs
● Adept at creating and executing plans for success, with particular focus on custom designs and a high level of service to business clients
● Developed uniforms, shirts, and other items for banks, schools, and law firms
● Tech aptitude - Improve SEO and managed eCommerce orders using Shopify 2016-2017 May’s Kitchen
Owner and Executive Chef
Healthy frozen meals with an Asian-fusion and European flair
● Self-Starter committed to business development and customer success
● Ability to create and deliver communication plans with corporate and local stores to distribute meals
● Cover story of She Magazine and The Chamber of Commerce in Columbus, Indiana
● Published personal stories about exotic places and foods in the local newspaper and social media to promote meals as a part of a healthy lifestyle 2
Experience (continued)
2005-2010 GHY Stone
VP of Sales & Marketing - Dubai / Ann Arbor, MI
Custom hand-carved marble for historical restorations and luxury residences
● Implemented all marketing initiatives for the luxury home business sector
● Established a network of connections through the exhibition to acquire two luxury clients: Sheikh Zahedan Bin Grand Mosque & Presidential Palace in Abu Dhabi U.A.E
● Built and nurtured a domestic and international network of renowned architects and interior designers, as well as prominent exhibitions
● Partner with customers to develop a blueprint for success
● Managed each project from start to finish: negotiating quotes, overseeing the carving process in China, product delivery, and installation to customers worldwide 1993-1999 Passardi
Owner and Designer
High-end European fashion label developed in Italy; produced and retailed in China
● Collaborated with Italian designers to create High Fashion for the Asian market
● A trusted advisor and advocate for customers
● Maintained a network of Passardi production facilities in China to sustain growth
● Attended Paris and Milan fabric and fashion shows to purchase textile and work closely with senior stakeholders in a customer environment Education
Dongbei University of Finance & Economics Dalian, Liaoning, China Bachelor Degree: International Finance and Business Schoolcraft College Livonia, Michigan
Area of study: English Communication