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Customer Service Business Development

Location:
Chicago, IL
Salary:
$30
Posted:
November 29, 2023

Contact this candidate

Resume:

May Young

Email: ad1j5l@r.postjobfree.com Phone: (***) 888 - 1338

Languages

Fluent: English, Mandarin, Cantonese Conversational: Japanese Experience

April 2023 - Present NORC at University of Chicago Bilingual Customer Service @ NORC Research Science Supported by the Rockefeller Foundation, Amplify AAPI is the first research panel designed to scientifically represent Asian American, Native Hawaiian, and Pacific Islander communities.

● Conduct extensive research surveys with Mandarin and Cantonese speakers

● Research collection using Voxco system

● Communication with participants using Cisco Jabber and private VPN

● Tested website functionality and recorded bugs and issues 2018-2022 LaLaMay LLC

Founder and VP of Business

B2B sales and production of clothing imprinted with original fine art designs

● Adept at creating and executing plans for success, with particular focus on custom designs and a high level of service to business clients

● Developed uniforms, shirts, and other items for banks, schools, and law firms

● Tech aptitude - Improve SEO and managed eCommerce orders using Shopify 2016-2017 May’s Kitchen

Owner and Executive Chef

Healthy frozen meals with an Asian-fusion and European flair

● Self-Starter committed to business development and customer success

● Ability to create and deliver communication plans with corporate and local stores to distribute meals

● Cover story of She Magazine and The Chamber of Commerce in Columbus, Indiana

● Published personal stories about exotic places and foods in the local newspaper and social media to promote meals as a part of a healthy lifestyle 2

Experience (continued)

2005-2010 GHY Stone

VP of Sales & Marketing - Dubai / Ann Arbor, MI

Custom hand-carved marble for historical restorations and luxury residences

● Implemented all marketing initiatives for the luxury home business sector

● Established a network of connections through the exhibition to acquire two luxury clients: Sheikh Zahedan Bin Grand Mosque & Presidential Palace in Abu Dhabi U.A.E

● Built and nurtured a domestic and international network of renowned architects and interior designers, as well as prominent exhibitions

● Partner with customers to develop a blueprint for success

● Managed each project from start to finish: negotiating quotes, overseeing the carving process in China, product delivery, and installation to customers worldwide 1993-1999 Passardi

Owner and Designer

High-end European fashion label developed in Italy; produced and retailed in China

● Collaborated with Italian designers to create High Fashion for the Asian market

● A trusted advisor and advocate for customers

● Maintained a network of Passardi production facilities in China to sustain growth

● Attended Paris and Milan fabric and fashion shows to purchase textile and work closely with senior stakeholders in a customer environment Education

Dongbei University of Finance & Economics Dalian, Liaoning, China Bachelor Degree: International Finance and Business Schoolcraft College Livonia, Michigan

Area of study: English Communication



Contact this candidate