Business Relationship Management, IT Planning & Strategy.

CAREER SUMMARY

• Executive Technology Leader with 20+ years of experience and proven background in

directing the delivery of large-scale complex projects, leveraging extensive expertise in business expansion, merger integration, and strategy development to build and lead top- performing teams in utilizing innovation to achieve organizational optimization

• Serve as an executive leader with full ownership of the $13M budget while leading all aspects of IT, leveraging extensive expertise to deliver a transformative 5-year technology roadmap supporting digital transformation, systems integration, managed services, strategy, cybersecurity, and business continuity improvements, as well as cloud-first approach enterprise architecture

• Established the organizational BRM with 4 members and delivered success, including digitalization, automation, and innovation, and expanding the team to 13 process champions

• Integral in leading the organization through a turnaround, revitalizing the business with innovative global service offerings, consolidating resources, standardizing operating procedures and customer-centric solutions, delivering over $30M in revenue

• Leveraged expertise to increase both performance and delivery service levels of the IT organization over 10 years while reducing IT expenditures by 20% PROFESSIONAL EXPERIENCE

THE PEARLMAN GROUP – SUWANEE, GA

Vice President of Information Technology 2022 - Current

• Serve as an executive leader with full ownership of the $13M budget while leading all aspects of IT, leveraging extensive expertise to deliver a transformative 5-year technology roadmap supporting digital transformation, systems integration, managed services, strategy, cybersecurity, and business continuity improvements, as well as cloud-first approach enterprise architecture

• Responsible for recruiting and developing high-performing Applications Development and IT Operations teams, establishing a solid foundation delivering above expectations concerning project planning and execution

• Identified the lack of formal policies and procedures leading to underperformance and established a streamlined framework establishing consistency, effectiveness, and efficiency supporting organizational top performance

• Leveraged strategic partnerships, consolidated strategies, and vendor rationalization to deliver $26M in total savings

• Designed and implemented a cloud-first initiative and mindset and oversaw the transition of critical on-premises systems to various cloud providers

• Introduced an innovative managed services approach that identified $2.3M in cost savings, generating positive EBIDTA benefits

• Analyzed performance and identified contract redundancy, retiring contracts where needed and securing the elimination of

$1.5M in recurring SG&A expenses

• Utilized innovative technology to refresh low-performing and outdated on-premises systems, implementing the best-in-class SaaS and PaaS solutions

• Introduced a Business Relationship Management mindset into the organization, establishing cross-functional collaboration to promote value creation and eliminate value leakage

• Created a cybersecurity roadmap that included best-in-class tools, processes, policies, and monitoring services, resulting in significantly reduced risks, hardened data assurance, and decreased the annual cybersecurity insurance rates by $80K

• Developed and launched an efficient and reproducible system integration plan to support new acquisitions that reduced the implementation timelines from 12 months to 6 months

• Led the initiative to standardize and normalize corporate data collection spread across multiple applications, consolidating data warehouses, facilitating business intelligence and data analytics capabilities, resulting in greater visibility into the business and providing critical data for decision-making

Ronald R. Abreu

770-***-**** Cumming, GA ad1j50@r.postjobfree.com linkedin.com/in/ronabreu

• Strategic Planning & Execution

• M&A Integration

• Digital Transformation

• Cloud Strategy & Deployment

• ERP Strategy

• Cybersecurity & Risk Management

• Business Relationship Management

• Continuous Process Improvement

• Performance Management

• Consulting Practice Delivery

• Value Creation

• Outsourcing Strategies

• Systems Integrations

• Enterprise Architecture

• Managed Services

CORE COMPETENCIES

SWM INTERNATIONAL – ALPHARETTA, GA

Senior Director, Global IT and Business Relationship Management 2009 – 2022

• Hired to perform as Head of North American IT and was promoted to Head of the Americas, ultimately becoming the Senior Director of Global IT, responsible for driving enterprise-wide technology transformation, modernizing the legacy technology stack and policies, as well as spearheading the cybersecurity, compliance, and risk management mindset

• Introduced processes and procedures to streamline M&A integration, successfully directing 5 over the previous 4 years

• Remained abreast of the ever-changing technology landscape and utilized innovative technology to build a strategic vision and long-term business strategy

• Built, developed, and led the Applications Development, Infrastructure Operations, Digital Transformation, Industry 4.0 IoT, Enterprise Architecture, and Security Engineering teams, providing ongoing training to ensure the highest level of performance while maintaining the $40M budget

• Continuously monitored performance and made changes as needed to achieve operational efficiency, generating a 42% increase in release features

• Developed and cultivated relationships with stakeholders to drive acceptance of previously contentious IT strategies, including the transition to a BRM mindset, taking the enterprise technology from behind-the-times legacy to current standards

• Established the organizational BRM with 4 members and delivered success, including digitalization, automation, and innovation, and expanding the team to 13 process champions

• Led business-critical strategic transformation of Enterprise Architecture mindset from low-level solution-focused to high-level focused on business strategy and technology roadmap, supporting organizational performance optimization

• Delivered various aspects of critical data to C-Level leadership and provided the information needed to deliver improved decision-making

• Focused on transforming relationships between business leaders and IT, transitioning from adversarial to trusted partnership

• Earned the reputation as an integral strategy resource spanning the organization and supporting process and technology innovation

• Vetted ERP systems and led the 3-year end-to-end implementation of the $6M system, transforming the 13 global sites into a consolidated unit with industry best practices and information optimization STEELCASE (POLYVISION DIVISION) – SUWANEE, GA

Director, Global Technical Services 2007 – 2009

• Performed as Director of Global Technical Services and led a team of 60+ resources in overseeing all aspects of system implementation projects, technical field services, training delivery, and Information technology support

• Responsible for leading the Customer Relations Management (CRM) initiative from conception to global roll-out, successfully delivering under time and with a 30% cost savings

• Integral in leading the organization through a turnaround, revitalizing the business with innovative global service offerings, consolidating resources, standardizing operating procedures and customer-centric solutions, delivering over $30M in revenue

• Oversaw the process to strategically plan and blueprint the global SAP implementation supporting 8+ locations spanning 5 countries

JACADA INC – ATLANTA, GA

Vice President, Operations 1996 – 2007

• Functioned as a member of the Executive Leadership team responsible for building the long-range strategic vision and product roadmap and leading implementation/support for information system projects, as well as building the IT infrastructure, software product support direction, professional services, delivery planning, facilities planning, and administration of the corporate entity

• Launched all facets of technical operations, including IT strategy, systems implementation, program management, support services, and pre-sales technical support, as well as building a cross-functional team to define the organization’s growth strategy for a standalone consulting services practice that generated $40M in recurring annual revenue

• Leveraged expertise to increase both performance and delivery service levels of the IT organization over 10 years while reducing IT expenditures by 20%

ADDITIONAL EXPERIENCE

Sterling Software (Formerly KnowledgeWare Inc) – Director, Product Support Services Equifax – Manager, CMS Production Programming

EDUCATION & CERTIFICATIONS

Pennsylvania State University – Master of Professional Studies, Information Sciences DeVry University – Bachelor of Science, Computer Information Systems Six Sigma Green Belt Computer Information Systems Security Professional (CISSP)

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