Patricia O’Keefe

Webster, MA *****

508-***-**** ad1j1p@r.postjobfree.com

Core Strengths

● Account Management ● Customer Service ● Merchandising

● Retail Sales ● Office Management ● Data Entry

● Business Development ● Logistics ● Vendor Management Experience

Bakery Team Mate Price Chopper Webster, MA

October 2021 - Part Time - March 2023

● Product Handling

● Customer Service

● Area Maintenance

President & Owner Community Fire & Police Equipment Webster, MA July 2000 - Retired March 2022

● Oversee day-to-day operations including strategic initiatives, front-end management, and logistics of a reputable six-figure company

● Cultivate new and existing customer/client relationships through effective communication, amply stocked inventory, timely delivery, and high-quality products/services

● Foster and build professional relationships with 20+ vendors and wholesalers creating effective communication flow and order processing

● Develop strategies to increase revenues year-over-year from merchandising, marketing, PR, and client outreach

● Maintain and balance accounting records and bank accounts to ensure a positive profit/loss statement

Sales Manager Community Fire & Police Equipment May 1975 - July 2000

● Managed front-end sales ensuring superior customer service and strong relationships among new and returning customers

● Maintained clean and stocked showroom of 100+ products ensuring a pleasant shopping experience

● Oversaw bulk academy orders of 10 to 50 recruits requiring 10+ items from intake, ordering, tailoring, and delivery

Intern Phlebotomist Hubbard Hospital Webster, MA 2014 - 2015

● Analyze each patient to determine proper point-of-entry for blood draw

● Collect blood samples from patients

● Practice patient confidentiality and accurately identify patients and label vials Volunteer

Usher Hanover Theater Worcester, MA

● Ushered 400+ guests each show to their seats

● Offered excellent customer service and answered questions regarding general theater etiquette, seating, ticketing, etc.

Education

Oxford High School Graduation - May 1976