Administrative Assistant Technical Support
Resume:
Meghann Brown
Administrative Assistant
(***) *** - 0604 ad1j1j@r.postjobfree.com Fort Worth, TX 76123
CAREER OBJECTIVE
Adaptable professional with 16 years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the role at your company.
EXPERIENCE
Personal Assistant, FORT WORTH, TX
Subcontractor (August 2021 - Present)
• Provide comprehensive administrative support to the employer, managing daily schedules, appointments, and prioritizing tasks efficiently.
• Coordinate travel arrangements, including booking flights, accommodations, and creating detailed itineraries.
• Assist in managing personal finances, tracking expenses, and ensuring bills are paid on time.
• Handle personal correspondence and manage emails, maintaining confidentiality and professionalism.
• Conduct research on various topics, including event planning, travel destinations, and product purchases.
• Manage household tasks, including organizing, cleaning, and overseeing maintenance and repairs.
• Serve as a point of contact between the employer and various service providers and vendors.
• Perform other ad-hoc tasks and projects as needed to ensure the smooth operation of the household and personal affairs.
Quickbooks Technical Support, Remote
Omni Interactions, October 2021 - June 2022
• Research, analyze and determine an appropriate course of action for QuickBooks customers.
• Entered commands and observed system functioning to verify correct operations and detect errors.
• Interact with QuickBooks customers via phone, focusing on process related questions, data entry and navigation.
• Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.
Turbo Tax Technical Support, Remote
Omni Interactions, June 2021 - September 2021
• Assisted customers in navigating Turbo Tax software to file taxes, locate prior years' tax returns, download and save files, install programs, and reset passwords.
• Utilized Salesforce and case documentation to assist customers effectively.
Caregiver, Fort Worth, TX
Overture Home Care, September 2020 - December 2020
• Assisted residents in and out of bed and wheelchairs using safe lifting and transferring techniques.
• Assisted residents in activities of daily living to maintain health and dignity.
Caregiver, Fort Worth, TX
Self Employed, 2015 - 2020
• Took time off work to take care of my disabled mother who suffered from a brain aneurysm.
Real Estate Assistant, Fort Worth, TX
Cassidy Turley, April 2012 - December 2014
• Created spreadsheets, performed market value research, assisted with the bid process of contracted services, and prepared contracts and forms.
• Scheduled meetings, prepared expense reports, coordinated travel plans, and assisted in the preparation of presentations.
• Ensured compliance with monthly and annual regulatory guidelines by updating and running monthly reports for accuracy.
• Handle personal correspondence and manage emails, maintaining confidentiality and professionalism.
• Handled invoicing and monitored insurance certificates and claims.
• Reviewed property tax protests, tax payments, and researched tax issues.
Lease Auditor, Fort Worth, TX
Radio Shack Corp., 2010 - 2011
• Audited, reconciled, and processed payments for common area maintenance, taxes, insurance, and utility bills for over 400 Radio Shack stores using retail lease software.
• Communicated with landlords to discuss detailed contracts and agreements and advised them on reasons for under or overpayments.
Commercial Property Manager, Fort Worth, TX
Woodcrest Capital, April 2007 - April 2010
• Prepared detailed budgets and financial reports for properties.
• Negotiated and finalized lease terms and agreements.
• Investigated and resolved tenant complaints, following management rules and regulations.
• Directed collection of monthly rental fees and monitored past due accounts.
• Handled invoicing and monitored insurance certificates and claims.
• Reviewed property tax protests, tax payments, and researched tax issues.
• Planned and scheduled general maintenance to major repairs and remodeling projects for properties.
• Kept updated records of property vacancies and lease renewals to proactively fill open units.
EDUCATION
Associates (A.A.)
Tarrant county college, Fort Worth, TX
Completed 160 credit hours of core real estate courses, Purvis Real Estate Institute of Texas, Fort Worth, TX
SKILLS
Resolve Problems & Incidents
Tracking and Documentation
Collaborative Team Player
Technical Troubleshooting
Organizational Skills
Microsoft Word, Excel, Outlook
Salesforce
Quickbooks Online
REFERENCES
Debbie Danilow -Heart To Heart Realty
ad1j1j@r.postjobfree.com
Scott Moore - Cassidy Turley Employer
(682) 233 - 7335
ad1j1j@r.postjobfree.com
Daniel Aguilar - D & M Garage Doors
Employer
(682) 368 - 4333
Contact this candidate