Customer Service Team Member

Alloney Burris

**** * ***** *** *** Ventura, CA *3004 253-***-**** ***************@*****.***

Objective

● Energetic team player looking for employment opportunities to further broaden work experience and develop both professionally and personally.

Highlights

● Customer service experience

● Flexible team member

● Communication skills

Education

HIGHSCHOOL DIPLOMA JUNE 2015 CHIEF SEALTH INTERNATIONAL HS SEATTLE, WA

ASSOCIATE OF ARTS: BUSINESS DEGREE MAY 2018 VENTURA COLLEGE VENTURA, CA

EXPERIENCE

AMAZON ASSOCIATE DRIVER SOUTHLAND PARCEL SERVICE NOV-2019-PRESENT Thousand Oaks, CA

● In this job punctuality is a must as I am given a route daily that must be completed in a timely fashion

● Am required to keep safety absolutely first as I am driving a big heavy vehicle that could put a lot of lives in jeopardy

● This job requires great organization skills because you will learn as you progress it makes the job much easier and simpler

SERVER CALIFORNIA PIZZA KITCHEN JUNE 2019-NOV 2019 VENTURA, CA

● I was tasked with being the face to face interaction with the customer and representing the company in a friendly and hospitable fashion

● Show punctuality and be detail oriented as to get guest orders correctly

● Be understanding and take responsibility and blame sometimes for others to maintain customer satisfaction

● Was required to keep a level head in very stressful situations SERVICE EXPRESS AGENT THE WESTIN HOTEL NOVEMBER 2018- MAY 2019 SEATTLE, WA

● I was responsible for greeting guests in a prompt and courteous manner.

● Demonstrated attention to detail and an ability to respond to guest needs in a fast-paced environment.

● Helped with transportation of luggage items to the satisfaction of guests.

● Gained hospitality experience by assisting in the check in and check out process. VALET ATTENDANT ACE PARKING AUGUST 18 – NOVEMBER 18 SEATTLE, WA

● As a valet attendant I greeted all incoming guests politely and energetically.

● Safely and efficiently moved cars to and from the parking garage for guests in a timely manner.

● Provided an exemplary customer service experience.

● Served as a reliable and flexible team member.

TEAM EQUIPMENT MANAGER VENTURA COLLEGE JUNE 2016- MAY 2018 VENTURA, CA

● In this role I sorted, cleaned, and delivered jerseys and uniforms for sporting events.

● Maintained a system of organizing and tracking sporting equipment from season to season.

● Demonstrated leadership in directing a small team and taking the lead in helping coordinate event prep.

INTERIOR CLEANING TECH SPARKLING SHINE APRIL 2018- AUGUST 2018 SEATTLE, WA

● In this role I was part of a team responsible for delivering quality car cleaning services.

● Demonstrated an ability to work both independently and as part of a team offering efficient customer service.

● Worked varying and flexible hours based on the needs of the team.

● Showed attention to detail in completing interior and exterior cleaning including vacuuming, shampooing, waxing, and deep cleaning of upholstery for customers. 2

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