Professional Summary:

Committed & ingenious Scrum Master with over 8+ years of proven track record of successfully leading software development teams using methodologies of Waterfall & Agile that deliver solutions across enterprise, mentoring teams, stakeholders, and report out the key value-adds with Return on investments, expertise in domains of Oil & Gas, Healthcare, Banking and Finance.

A proven team player with strong analytical, critical thinking and problem-solving skills

Skill/Abilities:

Agile Framework

Scrum/Kanban

Agile Project Estimations & Business value adds

Jira Boards

Conflict Management

Decision Making

Facilitation

Team Leadership

Problem Solving

Key Risks Identification & Mitigation

Microsoft Office Suite

Professional Summary:

Strived to deliver efficient Application Deployments in various web based and integration applications.

Experienced in requirements gathering, requirements analyzing, documenting various project artifacts.

Experienced in the Scaled Agile Framework (SAFe) methodology and processes.

Excellent understanding of SDLC methodologies such as Waterfall, Agile/Scrum.

Well Experienced in creating Work Breakdown Structure and creating, reviewing Budget Plans.

Extensive working skills using the Microsoft Office suite such as Word, Excel, PowerPoint, Outlook.

Conducted GAP analysis, Risk Analysis, Impact Analysis, and Interface Analysis sessions for team to analyze the existing system, recommended strategies to improve current processes.

Expertise in Business Process Modeling Notations (BPMN) and UML Diagrams (Use Case, Activity Diagrams, Sequence Diagrams, Entity Relationship Diagrams, Component Diagrams) using MS Visio.

Gathered required inputs for the product from business stakeholders and converted them into EPIC, Features and Stories and was a central part in Story Grooming.

Produced elements of systems design, including data migration rules, business rules, wireframes, mockups, workflows, and other detailed deliverables.

Managed feature timeline, resources, and scope in order to meet business requirements.

Analyzing Business requirements and preparing functional requirements document (FRD), business requirement Document (BRD), project initiation document and systems requirement specifications (SRS).

Active participation in Client discussion during go/no-go meetings

Extensive experience performing Data Mapping and creating Data Requirement Documents and performing Data pre-processing, Data Standardization, Data cleansing, creating forecasting reports, extracting insights.

Hands on experience identifying and documenting with Client side, Server side and Database Validations.

Involved in various Testing Methods such as Black box testing, Functional Testing, Regression testing, Performance Testing, ad hoc Smoke testing, Integration testing as well as User Acceptance Testing (UAT) and creating Test Plan, Test Cases and Test Scripts for Functional and Non-Functional testing.

Experience in working with Scrum and Agile teams and participating in ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, PI Planning, Iteration Planning, Daily Stand Up, Iteration Review, Iteration Retrospective, Inspect & Adapt, and Backlog grooming session.

High level familiarity with ServiceNow concepts such as Incident, Request and Change components.

Comprehensive knowledge of Continuous Integration and Continuous Delivery practices and various tools to deliver the CI/CD pipeline.

Collaborated with PO in breaking-down of Epics into User Stories (INVEST format) and requirements churn

Experience in using techniques like ATDD, TDD, BDD, Automated Testing, Pair programming.

Hands on experience Tracking, prioritizing defects using JIRA based on criticality and severity and tracking the progress of testing by creating and maintaining Requirement Traceability Matrix and Defect Matrix.

Good Knowledge on compliances such as FDA, HIPPA, Medicare, Medicaid, ICD 9, ICD 10, HL7, SOX, SEC, FINRA, Dodd Frank Act.

Experienced in assisting with cross team coordination and removing impediments to the team’s progress.

Created a lighter and fun-filled environment for the teams to work with passion, with lot of team building activities and frequent get-together events and celebrations

Fostered high collaboration and communication between the Virtual teams distributed across multiple sites(Domestic in states of FL,TX,NY & International locations of India, Canada) through various tools (Teams, Zoom)

Increased productivity of software builds delivery by 60% with the implementation of CI/CD/DevOps and Azure upgrade with automated deployments.

Leads the transformation teams to Scaled Agile Framework (with a team of 45 associates into 7 teams)

Developed effective high visibility communication radiators of the team’s progress physically as well as in digital dashboard using Jira/Rally and presentations to top leadership.

Guided the teams with Test Driven Development (TDD) and Test Automation increasing the quality of deliverables by 55 each code and framework team has developed will be vetted by load runner in order to efficiently manage time,resource sharing & increase better adoptability.

Guided the Product owner to define and track- Release Road map (What product is planned and how many releases it requires? Mitigation plans,Risks), backlog management(product plan into multiple iterative development plan), Iteration planning, product envision planning

Created JIRA dashboard components and facilitated initial set-up & resources required for 9 Scrum teams within the organization.

Created and implemented Half-yearly Agile Maturity Assessment for the scrum teams as part of Key Value Measures (KVM)

Acted as a Change Evangelist, working with senior management and coaching other Scrum Masters

Projects History:

Scrum Master Chart Of Account Structure Implementation Aug 2020 - Present

Client Name: Baker Hughes Dallas-Tx(Remote)

Description:

Each transactional processing system has its own COA structure and finance team has to spend a lot of time to in mapping those holistically at the organization level for period close & Reporting activities.

Responsibilities:

Implemented & Managed Chart of account structures as per the business needs using agile methodologies across the organization by consolidating the requirements of similar structural definitions are integrated to reduce efforts & increase throughput.

Key definitions of COA structure is driven by lookup’s and the same is validated across using multiple wrappers and cascaded it to different applications of Oracle e-business suite,SAP,IBM Mainframes,Blackline & Analytics workbench.

Gather requirements and acquire the right prototyping story with multiple white boarding sessions across the teams for solution fitment across organization.

Assisting in leading the projects transformations from traditional methodologies to Agile/Scrum practices by leading the sprints from the existing waterfall landscape.

Identification of the back log from the requirements dashboards and create the respective stories, epics, bugs/new requirements.

Story point estimation is used for appraising the backlogs.

Negotiated with the product owner and scrum stakeholders for prioritization.

Estimation of prioritized requirements with quantifiable deliverables, right efforts and skill sets.

Facilitated Daily Standups, Retrospectives, and Sprint Planning meetings to remove impediments.

Coordinated team events to build team collaboration.

Ensured that Agile principles are being practiced throughout the project cycle.

Engaged with other Scrum Masters to increase the effectiveness of the of Scrum framework in the organization and forming communities of practice.

Worked with Product Owner to ensure that user stories meet the acceptance criteria of DOR (Definition of Ready) and DOD (Definition of Done).

Worked closely with Product Managers/ Product Owners in product backlog management for continuous delivery with utmost quality and innovation.

Worked with team to identify capacity & capabilities to ensure they can meet sprint commitment.

Empowered teams to self-organize and grow cross-functionality allowing teams to fully own commitments of finishing sprint backlog items within the time box.

Used Jira boards for tracking Stories considered, Work remaining, Pace at which the sprint is delivered, Resource efficiency.

Environment: SAFe- (Oracel Erp,SAP,Blakeline,Mainframes & Dynamics), MS Visual Studio, MS Visio, Office Suite 365, JIRA, Confluence, Informatica, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services.

Scrum Master Billing & Payment System Implementation Jul 2018 – Jun 2020

Client Name: Amtrak Hyderabad-India, Remote

Description:

Enhancement of the payment and billing system inbounds by improving payment processing methods, security, and introducing AI and ML technologies to better predict future opportunities and risks for the line of business.

Responsibilities:

Implemented & Managed development of AP & AR Data Engagement Platform using agile methodologies to be considered as single source of truth for all its reporting and AI needs.

Acted as a servant-leader role across scrum teams and support them in the SAFe environment by proactively identifying and solving dependencies, internal to the team as well as external, dealing with cross-functional teams as appropriate.

Worked with the Product Owner closely and was a part of Architectural Runway in understanding the technical implementations of project features.

Solved impediments faced by the developers and testers during the daily stand-ups and facilitated parking lot sessions for issues which needed further assistance and clarification from the BA.

Facilitated scrum ceremonies for teams and ensure that teams are adopting and implementing agile practices that enable high speed, quality delivery with clear communication of deliverables.

Assisted in creating Product Backlog and team in Sprint Backlog based on business prioritization.

Identified technical risks across new and existing projects using application knowledge, environment setups, code dependency between interfacing teams.

Involved in creation of Mock-Ups and UML diagrams such as Activity flow diagrams, Orchestration flow diagrams and data flow diagrams.

Involved in estimating the story points for user stories using Fibonacci series.

Hands on experience writing technical User Stories, Acceptance Criteria, Enablers and Spike stories.

Conducted Sprint Review sessions to ensure that the Definition of Done (DoD) is met.

Involved in Data Mapping and Data Migration from OLTP to OLAP database.

Helped team learn from issues, risks, dependencies and technical bottlenecks in effective release planning and implementation.

Facilitated Triage calls to identify defects by performing Root Cause analysis and mitigated it along with the development and testing team.

Defined and documented Sprint goal, requirements, issues and risks, and release process using JIRA and CONFLUENCE to track progress and promote accountability among project participants.

Assisted the product owner and business in prioritizing and breaking down the user stories.

Facilitated the Sprint Planning, Review & interactive Retrospective meetings at the beginning and the end of each sprint cycle.

Lead the daily scrum meetings and tracked workflow in the sprint cycle as it’s progress

Identified, cleared, and escalated the impediments/Dependencies/Risks faced by team members.

Demonstrated ability to work collaboratively with all levels of staff and management across multiple teams.

Introduced and maintained team’s Agile Scrum Ceremonies (Iteration planning, Daily Scrums, retrospectives, stakeholder meetings, and software and System demonstrations) for new and existing scrum teams

Removing barriers and impediments that are preventing the team from completing work.

Build trusting environment where the team is comfortable raising issues without fear of blame, retribution or being judged, with emphasis on problem solving.

Environment: SAFe, MS Visual Studio, MS Visio, Office Suite 365, JIRA, Confluence, Azure Cloud,Snowflake,Oracle e-business suite,SAP, Web Services, API, Microservices, AJAX, SOAP UI, RESTful Services.

Scrum Master Health Insurance -Illustration Data Capture Jan 2016 – Jun 2018

Client: Humana Houston-TX, Remote

Description:

Enhancement of the capability of lead capture on social media by integrating with stream sets and capture the data datasets in azure cloud, security, and introducing AI and ML technologies to better predict future opportunities and risks for the line of business

Responsibilities:

Leading the Project, Gathering Technical and Non-Technical Requirements for the developer

Working closely with Upstream and Downstream teams to make sure every team is in cadence with project

Assisting the project manager for the solution proposal for the team

Creating Macro Design and STTM for the project, Working with Data Governance to get the approvals to design the schemas, tables in the new database, updating business riles.

Working with the Data Scientist and actuaries’ team-end users to make sure they get the data in desired form, time and upholds business needs.

Collaborated with project teams (both on and offshore) and motivated team members to accomplish team and organizational goals. Used analytics and judgment to identify, prioritize, structure, and solve complex problems. Worked independently to define, test, and implement project functional

requirements.

Design and execute functional test procedures. Created software requirements artifacts and deliverables Apply system analysis techniques to analyze requirements, system

capabilities, workflows, and functional limitations. Served as subject matter expert on projects to answer business questions that impact the strategic business priorities.

Experienced in identifying and guiding teams through areas for improvement (process, development practices, internal and external impediments) Helped teams’ surface and track issues related to product view with a focus on impact to customer experience.

Organized, prioritized, and assessed work of the scrum team. Gathered features, requests, scheduling releases and coordinating sprints.

In-depth knowledge of Agile process and principles. Outstanding communication, presentation, and leadership skills. Excellent organizational and time management skills.

Ensured that the teams are following the Agile principles and SAFe values so that the team is always up to the mark in delivering a MVP. Facilitated and organized Scrum Team Events (Review, Planning, Refinements), as requested.

Assisted PO and Team in effective road mapping and planning for the product and development teams.

Environment: MS Visual Studio, MS Project, MS Visio, Office Suite, Jira, Confluence,Azure cloud PowerBI, API, SOAP UI, RESTful Services.

Employer: Guardian Info groups.

Education:

BSc Computer Science 2013

MBA (Finance& Marketing) 2015

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