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Customer Service Administrative Assistant

Location:
Oklahoma City, OK
Posted:
November 28, 2023

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Resume:

Misty Colley

Oklahoma City, Oklahoma, United States

ad1iz8@r.postjobfree.com 405-***-****

linkedin.com/in/misty-c2127

Summary

Dental Department Administrative Assistant, Dental Insurance Coordinator

* Demonstrated experience handling time-sensitive and confidential information

* Proven record of making sound decisions in challenging situations Experience

Nail Technician

Red Frenzy Salon

Apr 2002 - Sep 2009 (7 years 6 months)

Maintained a clean and sanitary work environment at all times. Aimed to provide clients with the best customer service possible. Utilized advanced technical skills to achieve beautiful manicures and pedicures. Performed Nail and Hand Rejuvenation treatments.

Applied my knowledge of hand and foot anatomy to enhance the physical contact experience. Built a clientele consisting of 90% return clients. Managed inventory and marketing strategies.

Strong customer service skills.

Dental Office Administrator

Dental Images

Feb 2012 - Nov 2014 (2 years 10 months)

Followed HIPPA guidelines. Prepared patient charts and filled Dr schedule based on production. Presented treatment plans to patients. Coordinate patient appointments with lab cases. Communicated health concerns with patients as well as insurance verification, balance reports, and daily deposits. Remained flexible and adaptable to changes in environment and industry. Education

Dental Worx

Coursework, Office Management/Administration

2010 - 2010

Office Management Course with Shelley Harris, President, and CEO of The Dental Worx Chickasaw Cosmetology School

Nail Technician/Specialist and Manicurist

2001 - 2002

CHOCTAW CENTRAL HIGH SCHOOL

1995 - 1999

Misty Colley - page 1

Licenses & Certifications

Manicurist/Nail Technician - Oklahoma State Board of Cosmetology Skills

inventory management • microsoft windows • microsoft word • Organization Skills • Time Management

• Working with Physicians • Customer Service • Appointment Scheduling • U.S. Health Insurance Portability and Accountability Act (HIPAA) • Emotional Intelligence Misty Colley - page 2



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