Lalita Watkins

Lexington, NC *****

ad1iwi@r.postjobfree.com

+1-336-***-****

Authorized to work in the US for any employer

Work Experience

Medical Receptionist

MEDIQ Urgent Care - Winston-Salem, NC

January 2023 to Present

1. Greet Patients as they enter facility.

2. Check patients in/out of office.

3. Verify insurance information.

4. Complete Stat referrals

5. Fax, Scan, Print

6. Complete Work queues

7. Documentation

8. Communicate with Medical Assistant and Providers PSR - Patient Service Representative

Davidson Medical Ministries/Kintegra Health - Lexington, NC September 2021 to Present

1. Check in patients

2. Check out patients

3. Answer phone

4. Communicate with medical assistant To ensure patient safety 5. Scan documents into computer system

6. Able to perform accurate cash management/transaction 7. Cross train multiple administrative support functions 8. Schedule/reschedule appointments

9. Proficient in use of all computer software utilized in practice PSR - Patient Service Representative

Bethany Medical Center - High Point, NC

September 2021 to January 2022

1. Check in patients

2. Verify insurance

3. Check out patients

4. Answer multiple phone lines

5. Set telehealth appts

PSA

FastMed Urgent Care - High Point, NC

December 2020 to September 2021

1. Check patients in.

2. Handle/file insurance verification.

3. Answer multiple phone line.

4. Fax, scan, and print.

5. Complete drug screens for employment.

6. Get vital signs, height and weight.

Certified Nursing Assistant

Pineridge health and Rehab - Thomasville, NC

September 2020 to November 2020

1. Assist with patient care.

2. Performing daily activities

3. Assisting with bath, feeding and ambulation

Receiving Clerk

Chewy's Fulfillment Center - Salisbury, NC

June 2020 to June 2020

to June 2020 to June 2020

1. Receiving

2. Order pulling

Detention Officer

Forsyth County Sheriff's Office - Winston-Salem, NC March 2020 to April 2020

1. Inmate count

2. Pass out razors/ blankets

3. Assist with meal trays

4. Inmate search

Certified Nursing Assistant

Alston Brooks - Lexington, NC

November 2019 to March 2020

1. Assist with meal preparation

2. Assist with feeding, bathing, and toileting

3. Get complete vital signs

4. Report any changes in patients condition

5. Assist with ambulation

6. Transport patient to and from scheduled activities Detention Officer

Department of Public Safety & Correctional Services - Lexington, NC July 2019 to October 2019

1. Inmate count

2. Conduct searches and Pat down

3. Transport

4. Write receipts for inmate work release

CNA - Certified Nursing Assistant

Alston Brook - Lexington, NC

January 2015 to June 2019

1. Assist with meal preparation

2. Conduct rounds every two hours

3. Complete daily vital signs

4. Report any issues or behaviors to the supervisor CNA - Certified Nursing Assistant

Davie Nursing Home And Rebilitation - Mocksville, NC March 2012 to January 2015

1. Patient rounds every two hours

2. Report any incidents or changes in patients condition to RN 3. Complete hygiene, feed, change patients.

4. Ensure safety

5. Complete vital signs

6. Handle wound care with the proper cream and elevate heels. 7. Turn patients every two hours to keep them from laying on the same side as a pressure sore Education

Diploma

Davie High School - Mocksville, NC

1990 to 1995

Skills

• Blood-borne pathogens

• Client Rights

• NCI Intervention

• CPR/First AID (2 years) (10+ years)

• Gaurdian Ad Litem

• Records Mangagement

• Data Entry

• Attention

• Home Care

• Vital Signs

• Law Enforcement

• Meal Preparation

• Order Picking

• Security

• Shipping & Receiving

• Caregiving

• Forklift

• Pallet Jack Supervisory Skills: Motivating & Assessing Employees -- Proficient November 2019 Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient Customer Focus & Orientation -- Proficient May 2020 Responding to customer situations with sensitivity. Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Patient Care

• Hospice Care

• Senior Care

• Nursing Experience

• Medication Administration

• Hospital Experience (2 years)

• Alzheimer's Care

• Dementia Care

• Epic (2 years)

• Memory Care

• Intake (Less than 1 year)

• Medical office experience

• Intake

• Microsoft Word

• Patient observation

• Data collection

• Documentation review

• Clerical experience

• Customer service

• Filing

• Typing

• Intake

• Intake

• Intake

• Intake

• FileMaker

• Medical Scheduling

• HIPAA

• Personal Assistant Experience

• Front desk

• Insurance verification

• Windows

• Catheter care

• Custodial experience

• Acute care

• Communication skills

• Laundry

• Computer Operation

• Employee Orientation

• EMR Systems

• Leadership

Certifications and Licenses

Forklift Certification First Aid Certification CPR Certification CNA CPR Certification First Aid Certification CPR Certification BLS Certification

AED Certification

State Tested Nursing Assistant

May 2011 to February 2024

Completed my Certification of Nursing Assistant in May 2011. I renew it every two years. It expires February 29, 2024.

Assessments

Nursing Aide Skills — Highly Proficient

June 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Highly Proficient

Home Health Aide Skills — Highly Proficient

June 2020

Providing care to patients in a home setting.

Full results: Highly Proficient

Verbal Communication — Proficient

June 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Supervisory Skills: Interpersonal Skills — Highly Proficient October 2019

Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Highly Proficient

Front Desk Agent (Hotel) — Highly Proficient

May 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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