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Customer Service Technician

Location:
Dallas, TX
Posted:
November 28, 2023

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Resume:

Jose Herrera

+1-682-***-****

ad1ivq@r.postjobfree.com

Bedford, TX 76022

Authorized to work in the US for any employer

Summary:

Great with customer service, ready to give 100%,of my experience has and installer,and able to gain the trust that the customer needs to last with the service provider, YOU, experience installing,Fire system, Security system,CCTV, Poe,and access control equipments. Great with customer service, ready to give 100%,of my experience has and installer,and able to gain the trust that the customer needs to last with the service provider, experience installing,Fire system, Security system,CCTV, Poe,and access control equipment. Work experience:

Service Technician:

In-charge Electric llc - Dallas-Fort Worth, TX

November 2018-to-January 2023

Service and repair of alarm prewire houses

Help customer with there smart home systems, Door lock thermostat overhead door doorbell cameras and security services that are control by a app on the customers phone or tablets Fire Alarm Technician:

Internacional system of America- Dallas, TX

December 2017- to-November 2018

Inspection and Test of alarm systems

Pre wire on comercial building for fire systems.

Schedule fire alarm drill and testing with Fire Marshall Electronic Technician:

Asg-ADT - Dallas, TX

September 2011- to-November 2017

Responsibilities:

Install fire systems,security,CCTV for commercial building Accomplishments

Quick learner,I had a good when it comes to provide good customer service and team work and finish my jobs on time

Skills Used

Got my security installer and access control license and fire license Alarm Technician

Brinks home security - Dallas, TX

January 2001 to September 2011

Responsibilities

Prewire homes for security system and home audio and fire devices Accomplishments

I was providing the company and average of 20 activation a week with 100% customer satisfaction

Skills Used

My main skill was customer service,and providing them with the best solution for their security needs.

Diploma in High school

Artes y officious - Panamá

1987 to 1989

Skills

Telecommunication-

Security System Experience-

LAN-

Surveillance-

Troubleshooting-

Service Technician-

Cabling-

Customer Service-

Low Voltage-

CCTV-

WAN.

Fire Alarm License

Alarm Installer License

Customer Focus & Orientation - Proficient

Additional information

Phone number 817-***-****



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