Stephanie Toppino

Kansas City, MO *****

ad1ivc@r.postjobfree.com

+1-816-***-****

Authorized to work in the US for any employer Work Experience

Chiropractor Assistant / Medical Receptionist

Barry Road Chiropractic Inc. - Kansas City, MO July 2016 to January 2023

• Front desk medical receptionist in a busy chiropractic clinic. Appointment scheduler, managed complete office/ patient flow.

• Verified all insurance benefits via Availity and individual health insurance companies. Discussed benefits with the patient and created new patient accounts.

• Utilized Review Wave & EZ BIZ Scheduling software.

• Assisted DC with chiropractic adjustments and multiple types of therapies. Worked one on one with patients in therapy sessions.

• All general office responsibilities including but not limited to, Cash operations, Collection of copayment’s and items for purchase. Posting of insurance payments. Consistent in patient retention with scheduling, per therapy recommendation. Open and close procedures. Key-holder. Training. HR duties for new hires. I am CPR certified & Covid 19-vaccinated.

Medical Receptionist

US Physical Therapy Inc - Kansas City, MO November 2015 to May 2016

Responsibilities

Checking patients in for appointments via Rain Tree,collecting co pays, verifying benefits, daily office duties including but not limiting to scheduling, mail,bank deposits, and routing calls.

Assistant Buyer

Hertz Equipment Rental Corporation - Kansas City, MO December 2011 to August 2013

Responsibilities

• Accounts payable & Accounts Receivable

• Inventory control

• Buyer assistant

• Website development

• Reconciliation of contracts with Project Managers

Business Office Manager

Western Specialty Contractors - Kansas City, MO April 2008 to June 2011

• Processed Payroll for trade union employees

• Accounts Payable, Receivables

• Cash Application procedures

• Submitted Certified Payroll

• Billed using AIA to subcontractor

• General office duties. Worked as contact person for GC/ Architect & local GC.

• Acted as liaison between our local branch and corporate controllers. Responsible for all month end, quarterly and year end reports.

• Maintained office efficiency by organizing operations and procedures • Fulfilled clerical activities

• Maintained office supply inventory

• Managed payroll

Mortgage Loan Processor

First National Mortgage - Kansas City, MO February 2002 to April 2008

• Processing Conventional, FHA,& VA

• Input proper loan information.

• Verifying and collection of all loan documents for submission to underwriting. • Cleared all conditions set forth by underwriter.

• Scheduled closing and submitted all closing documents.

Credit Manager, Loan Officer

Wells Fargo Home Mortgage - Kansas City, MO 1995 to 2001

• Commercial loan officer

• Processed all credit reports & submitted loans for approval. • Collections to repossession paperwork & coordination.

• Customer Service, Sales

• Cash Applications

Education

Winnetonka High School - Kansas City, MO

January 1984 to January 1988 Skills

• Customer service

• Clerical experience

• Office management

• Payroll

• Accounts payable

• Accounts receivable

• Personal assistant experience • Cash handling

• Web development • Underwriting

Additional Information

Organizations; BBPA (Briarcliff Business Partner Alliance) 2016-present. Briarfest organizer, promoter, recruitment for local musical festival.

Organize and structure 33 meetings per year, within a nonprofit 501c3 organization. We have raised over 250,000 for local community. references available *

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