Daniel Carmona
Dedicated, dependable, hard -working individual looking for full time work. Dispatching, Data Entry, Customer Service experience, also looking for warehouse work setting. Willing to go out of comfort zone to help in any way possible. Colton, CA 92324
ad1iub@r.postjobfree.com
Dependable, knowledgeable, always go above and beyond of what is expected. Fast learner ready to accept new challenges that others would hesitate to consider. Excellent customer service skills and excellent communicator. Computer literate as with heavy data entry skills. Authorized to work in the US for any employer
Work Experience
Interviewer/Supervisor
Consumer Research Group - Montclair, CA
June 1985 to Present
Duties include managing technical documentation and conducting daily back up operations. Heavy data entry, filing. Also assist in telephone recruiting, interviewing and administering marketing research surveys as needed.
Central Station Operator/Dispatcher
SanVal Corporation - Palm Desert, CA
April 1994 to June 2006
Responsible for the daily operation of the 24hr Alarm Monitoring Central Station. Dispatching proper authorities to clients residence or business depending on alarm received. Heavy phone traffic. Responsible for routing and dispatching service and fire alarm technicians for services needed. Heavy data entry and other related office duties. Provided excellent customer service to company clients in whatever way was necessary.
Education
High school diploma
Ganesha High School - Pomona, CA
September 1980 to June 1985
Skills
• Typing (10+ years)
• Market Research (10+ years)
• Microsoft Office (4 years)
• Computer skills, Data Entry (10+ years)
• Time management
• English
• Computer literacy
• Interviewing
• Microsoft Outlook
• Basic math
• Communication Skills
• Data Collection
• Dispatching, Data Entry, Customer Service (10+ years)
• Administrative Experience
• Microsoft Excel
• Customer service
• Writing skills
• Microsoft Word
• Recruiting
• Phone Etiquette
• Dispatching
• Microsoft Powerpoint
• Personal Assistant Experience
• Office Management
• Data entry
Certifications and Licenses
Microsoft Office Specialist
Present
Assessments
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Filing & organization — Completed
February 2022
Arranging and managing information or materials using a set of rules Full results: Completed
Scheduling — Proficient
April 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work style: Reliability — Proficient
August 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
April 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Delivery driver — Proficient
August 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.