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Data Entry Customer Service

Location:
Colton, CA
Posted:
November 28, 2023

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Resume:

Daniel Carmona

Dedicated, dependable, hard -working individual looking for full time work. Dispatching, Data Entry, Customer Service experience, also looking for warehouse work setting. Willing to go out of comfort zone to help in any way possible. Colton, CA 92324

ad1iub@r.postjobfree.com

+1-909-***-****

Dependable, knowledgeable, always go above and beyond of what is expected. Fast learner ready to accept new challenges that others would hesitate to consider. Excellent customer service skills and excellent communicator. Computer literate as with heavy data entry skills. Authorized to work in the US for any employer

Work Experience

Interviewer/Supervisor

Consumer Research Group - Montclair, CA

June 1985 to Present

Duties include managing technical documentation and conducting daily back up operations. Heavy data entry, filing. Also assist in telephone recruiting, interviewing and administering marketing research surveys as needed.

Central Station Operator/Dispatcher

SanVal Corporation - Palm Desert, CA

April 1994 to June 2006

Responsible for the daily operation of the 24hr Alarm Monitoring Central Station. Dispatching proper authorities to clients residence or business depending on alarm received. Heavy phone traffic. Responsible for routing and dispatching service and fire alarm technicians for services needed. Heavy data entry and other related office duties. Provided excellent customer service to company clients in whatever way was necessary.

Education

High school diploma

Ganesha High School - Pomona, CA

September 1980 to June 1985

Skills

• Typing (10+ years)

• Market Research (10+ years)

• Microsoft Office (4 years)

• Computer skills, Data Entry (10+ years)

• Time management

• English

• Computer literacy

• Interviewing

• Microsoft Outlook

• Basic math

• Communication Skills

• Data Collection

• Dispatching, Data Entry, Customer Service (10+ years)

• Administrative Experience

• Microsoft Excel

• Customer service

• Writing skills

• Microsoft Word

• Recruiting

• Phone Etiquette

• Dispatching

• Microsoft Powerpoint

• Personal Assistant Experience

• Office Management

• Data entry

Certifications and Licenses

Microsoft Office Specialist

Present

Assessments

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Filing & organization — Completed

February 2022

Arranging and managing information or materials using a set of rules Full results: Completed

Scheduling — Proficient

April 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

April 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Delivery driver — Proficient

August 2023

Interpreting instructions or signs and solving problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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