Customer Service Home Health

Micheal Atuhairwe

*** ******* *****, ******, ** *1826, Apt 10

Mobile: 781-***-**** Email: ad1is9@r.postjobfree.com

TRAINING CERTIFICATE

● Home Health Aid

PROFESSIONAL SKILLS

I am resilient, self driven and enthusiastic. I have the ability to multitask in a busy environment, curious, experienced communicator, team player, reliable and great customer service

WORK EXPERIENCE

Awake Overnight Help Staff

Vantage Care Inc, MA - June 2020 - To Date

● Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

● Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

● Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

● Remind patients to take medications or nutritional supplements.

● Check patients' pulse, temperature, and respiration.

● Turn or reposition bedridden patients.

● Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

● Feed patients or assist patients to eat or drink. Personal Care Assistant

Tempus unlimited, April 2020 - October 2021

● One-on-one interaction with clients

● Assisted Patient with ADLs Such as Meals/feeding, mouth care grooming Shaving, and

● Carried out Incontinence care.

● Measured and recorded patient's vital signs

● Assisted with restorative care.

● Built a relaxing environment for residents and family members

● Transported patients on their appointments

● Participated in documentation of patient’s information Home Health Aide

Immaculate Homecare, Woburn, MA - Feb 2019 - August 2020

● Provided quality and holistic care to patients

● Preserved patient dignity and comfort while carrying out my duties

● Assisted residents with ADLs such as hygiene, cooking meals, etc helping them to function as independently as possible.

● Maintained cleanliness and a calm environment in patient rooms

● Monitored medical supply inventories and coordinating orders as needed

● Kept records of care given to residents. physical and environmental problems Provide direct support, guidance, advocacy, and supervision for individuals with developmental disabilities and brain injury

● Carried out Crisis intervention for emotional, behavioral, physical, and environmental problems.

● Read and followed guidelines as documented in the company policies EDUCATION BACKGROUND

● GULU University, Uganda, 2019; (Bachelor’s Degree of Midwifery)

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