Algene Miller

Moncks Corner, SC *****

ad1iry@r.postjobfree.com

+1-865-***-****

Work Experience

District Manager

Burger King - Charleston, SC

November 2020 to Present

• Human Resources Management: Provide leadership in the areas of employee relations, team building and people management. Communicate effectively with all levels of the Organization, both verbally and in writing. Ensure proper staff training and development through a hands-on approach, utilizing Company- provided resources.

• Systems and Administration: Offer superior guest relations through the use of disciplined operating systems. Provide proper training and create accountability to ensure that quality, service and cleanliness standards are met.

• Financial Performance: Achieve controllable expenditure levels through proper training and the use of budgets, P&L statements, business reviews and performance. Ensure and enforce proper safety, security and cash handling procedures.

District Manager

Aaron's - Aurora, CO

February 2015 to December 2020

Manage the store to achieve planned growth and profit goals. Handled logistics and product distribution between 13 locations across west US territory. Accurately report financial measures and transactions. Manage inventory supply to ensure adequate availability of merchandise at all times. Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery.

Ensure the protection of store assets and reconcile inventories weekly. Ensure that all company vehicles are maintained within safe operating standards. Ensure accurate and timely bank deposits.

Ensure all returned merchandise is certified, reclassified and priced per Aaron’s FLOW process.

• Tracked sales performance

• Assisted with payroll

• Determined staffing and scheduling requirements

• Trained and mentored all staff

• Created an effective orientation program

Area Coach

Kentucky Fried Chicken (Marble Foods) - San Diego, CA April 2009 to February 2015

Responsibilities:

People development and operations of 8 restaurants. With top operations and profitability through active coaching and development of restaurant teams and culture. Restaurant visits – Conducted restaurant visits as the strongest component in being a District Manager to drive restaurant excellence. Spending quality time in the restaurant developing and coaching the teams shoulder-to-shoulder. As a District Manager, I consistently strived to build the capabilities of my teams. Executing Plans for Monitoring Progress – I executed set plans for key activities and targeted areas for each restaurant to improve set goals for training, staffing, operational excellence, and revenue. By analyzing patterns in reports and information viewed during restaurant visits, I also developed plans for each restaurant based on the trends and worked shoulder-to-shoulder with the Restaurant General Manager and the restaurant team to implement the established plans. Progress is monitored through weekly coaching sessions with the General managers within the market. Goals are set for restaurants based on established plans and shoulder-to-shoulder interaction. Operations Excellence – As District Manager I ensured strong execution of the company’s key platforms. Also adding structure, discipline, and processes into the day-to-day activities of the restaurant that support the flawless execution of the restaurant operations and standards. Drive Score Card Performance – As District Manager I identified and communicated the drivers of strong scorecard performance in the following four categories: Voice of the customer, Comparable Sales, and Labor, and food cost.

Profit and Loss Management – As District Manager I managed the district P&L and ensures that the proper systems were in place as it relates to Gross Profit, Labor Management, and Inventory Controls. GENERAL MANAGER

KT's+Base-Kentucky Fried Chicken/Kbp Foods - Jacksonville, FL March 2005 to April 2009

Responsibilities:

Ran a store with a volume of $2.5mil per year.

Controlled all aspects of running the restaurant including, managing labor, inventory, schedule, placing orders for fresh and frozen inventory.

Maintained P & L, and declining budget, labor cost, Cost of goods, and restaurant utility cost by proper upkeep and cleaning and maintenance.

Education

M.B.A. in Corporate Operations and Supply Chain Management in UT, Knoxville

UT

August 2017

B.A. in Industrial in Industrial/Organizational Psychology Argosy University San Diego

2013

Skills / IT Skills

• Acrobat (Less than 1 year)

• Branding (Less than 1 year)

• Business operations (Less than 1 year)

• Citrix. (Less than 1 year)

• Database (Less than 1 year)

• Excel (Less than 1 year)

• Flash (Less than 1 year)

• Illustration (Less than 1 year)

• Illustrator (Less than 1 year)

• Linux (Less than 1 year)

• market research (Less than 1 year)

• marketing (7 years)

• Microsoft office (Less than 1 year)

• Ms office (Less than 1 year)

• operations (5 years)

• Regression analysis (Less than 1 year)

• sales experience. (Less than 1 year)

• Supply chain (Less than 1 year)

• training (10+ years)

• Visio (Less than 1 year)

• Logistics

• Operation

• Customer Service

• P&L Management

• Adobe Dreamweaver

• Restaurant Management

• Profit & Loss

• Labor Cost Analysis

• Restaurant experience

• Continuous improvement

• Operating Systems

• SQL

• SAP

• Business Analysis

Assessments

Work Style: Reliability — Proficient

January 2020

Tendency to be dependable and come to work

Full results: Proficient

Supervisory Skills: Interpersonal Skills — Familiar March 2019

Measures a candidate's ability to maintain productive team working relationships by identifying conflict and settling disputes.

Full results: Familiar

Problem Solving — Completed

March 2019

Measures a candidate's ability to analyze relevant information when solving problems. Full results: Completed

Sales: Influence & Negotiation — Proficient

March 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Verbal Communication — Proficient

April 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Business Analyst — Highly Proficient

April 2020

Analyzing information to solve business problems

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Technical Skills

Knowledge of Win 2000, XP, Vista, Win7, Linux, Office, Excel, Access Database, Excel Regression analysis, windows applications, Adobe Photo Shop-Illustrator-Acrobat-Flash 5, Dream Weaver, Visio, Power Point, Microsoft Office, Citrix. Interpersonal skills relationship training. SWOT Analysis, market research abilities, marketing, sales experience. Branding abilities. Business operations know how, and Supply Chain supply know how.

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