JOY SAYE **** Falls Dr Apt **** CUMMING, GA ***** 470-***-****

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PAYROLL COORDINATOR

Self-motivated, organized, and capable of consistently achieving team goals

Proficient payroll professional leveraging knowledge in accounting related to payroll processing to support management of payroll initiatives for completing U.S. payrolls. Adept in Microsoft Office Suite and payroll systems. Able to develop constructive and cooperative relationships with internal employees and external partners to boost team camaraderie.

Accounting Payroll Operating Procedures - Tax Reporting - Audit Payroll Processing- Payroll Functions - Tax Filing

Reporting - Tax Returns - General Ledger - Internal Controls -Federal Laws & Regulations Filing -Legal Compliance

Project Management - Data Entry - Garnishments - Relationship Management

Technical Snapshot: Microsoft Office Suite, ADP Comprehensive Services, ADP Workforce Now, ADP Vantage HCM, ADP

Enterprise, ADP Data Cloud, ADP Payroll, ADP Canada Payroll, ADP autopay

PROFESSIONAL EXPERIENCE

ADP NATIONAL ACCOUNT IMPLEMENTATION, ALPHARETTA GA FEB 2020 TO May 2023

Payroll Implementation Consultant III

Consult with clients to deliver a comprehensive ADP solution. Analyze existing systems, interface requirements and business processes. Partner with clients to understand their business-related needs. Incorporate new processes, tools and approaches when recommending an ADP solution. Guide and drive the client towards the best solution for their business needs. Set up tables and calculations in ADP autopay and ADP products like Enterprise, WFN and Vantage

FOSTER THOMAS, INC., ANNAPOLIS, MD AUG 2019 TO DEC 2019

PAYROLL IMPLEMENTATION CONSULTANT

Implemented Vantage for new ADP clients and acquisitions. Arranged all payroll related tables in vantage and tables in ADP Autopay system. Diplomatically addressed client application questions and concerns regarding system setup, product functionality, and product enhancements.

Improved confidence and efficiency for clients through training in Vantage when needed.

ADP COMPREHENSIVE OUTSOURCING SERVICES (COS), ALPHARETTA, GA DEC 2015 TO JUN 2019

SENIOR CLIENT SERVICE CONSULTANT

Assisted payroll administration teams, ADP clients, Relationship Management, Implementation, and Project Services departments. Created and maintained ADP/client relationships and focused on creating memorable experiences. Rectified client application variances in realms of system setup within ADP Autopay, product functionality, and product enhancement with ADP Enterprise, Vantage, and Payforce.

Received most honors of recognition from managers and co-workers due to exemplary productivity.

Served on Year-End Committee every year, which involved developing material for employees and clients.

ADP NATIONAL ACCOUNTS SOUTHEAST, ALPHARETTA, GA APR 1999 TO JUL 2015

SENIOR CLIENT SERVICE CONSULTANT

Facilitated national account client base in all facets through ADP Autopay System and Enterprise HCM. Interacted daily with clients to address payroll needs and deliver support. Completed quarter- and year-end process and remained engaged with resources for expert and professional services and projects. Initiated partnership meetings guaranteeing communication and service experience surpassed client’s expectations.

Scored top remarks in client survey scores for all Southeast regions.

Member of Year-End Team every year to develop year-end manuals for ADP associates and ADP clients; traveled to 25 to 30 clients each year to give year-end seminar.

JOY SAYE PAGE 2

ADDITIONAL EXPERIENCE

IMERYS INTERNATIONAL, ROSWELL, GA 3 YEARS

DIRECTOR OF PAYROLL BENEFITS & HRIS

Administered team of five payroll administrators for U.S. and Canada payrolls. Hired and coached all new payroll associates on best practices to complete job functions with proficiency and confidence. Prepared payroll analysis for Accounting Team regarding all payrolls monthly. Contributed to processing payrolls on ADP Enterprise System.

Project Manager for Implementation Team to install ADP Enterprise System to successfully be 1st ADP client during timeframe.

Member of Initiative Team (ACE) to reduce costs within Payroll Team; originated initiative to save company $500K in a year.

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