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Data Entry Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
November 28, 2023

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Resume:

RESUME

G. RAJESH Email:ad1ikt@r.postjobfree.com

CONTACT NO: 996**-*****

CareerObjective:

Seeking a position to utilize my skills and abilities in that offers professional growth and security while being resourceful, innovative and flexible.

General Profile:

• Expertise in transaction Processing

• Always looking for opportunities to Learn New things, Highly Competent, Proactive, Energetic & Mature.

• Enjoy challenges at work.

WORK EXPERIENCE

COMPANY NAME : Cholamandalam Investment Financial ltd

DESIGNATION : Process In charge

TENURE : Aug’18 to Mar 2022

• Checking all the customer documents and other legal documents related to loan (Health Check process)

• Activating the Loan to the Customers after validating the Mandatory Documents

• Checking the customer’s existing Loan track when he comes for another loan (AFC – Additional Financial charges)

• Handling the query cases and disburse the loan amount using in LMS application

WORK EXPERIENCE:

COMPANY NAME : Intelenet Global Service Ltd

DESIGNATION : Sr.Customer Service Executive

TENURE : Sep’12 2011to 23rd Feb 2018

Project 1

• Barclays bank UAE Global payments funds transfer

• Barclays bank online & manual payments processing

• Deal with foreign exchange trade on daily basis for foreign currency transactions.

• Investigate to return of funds and cancellation funds.

• We are communicating SWIFT message through the other banks.

• Taking responsibility for customer complaints and queries through mail.

• Responsible for EOD status updates and all reports submission to the clients

• Direct interaction with onshore clients on daily basis.

Project 2

• Handling the Loans, Deposits & Invoice Discounting

• Deposits- Placing of deposit to corporate customer from account with agreed tenor and rate.

• Loan- Disbursing the new loan to corporate customer as per banking norms & roles.

• Invoice Discounting- the invoices to customer as per agreed banking facility.

• Liquidation- Upon receipt of customer request settles the loan or deposit to customer account.

COMPANY NAME : CHOLA MANDALAM DBS LTD

DESIGNATION : Credit Processor (RPU)

TENURE : Oct’07 to June 2008

• Job Involves processing of files in personal loan & Two Wheeler

• Punching of files on QDE (Quick data entry)

• Checking DEDUP (Dedupe)

• Checking CREDIT INFORMATION BUREAU INDIA LTD (CIBIL)

• Checking DDE (Detail data entry) any error or missing data on QDE stage

• FDDE (Final detail data entry) & Mailing to Branches

• Handling the customers endorsement

• Update the Premium for Addition & Deletion of members

EDUCATIONAL QUALIFICATION:

Bsc. Chemistry 2003-2006

Institution : The New College, Chennai

University : Madras University.

Higher Secondary (2001-2003)

Name of the School : Govt. Higher secondary School, Chennai

S.S.L.C

Name of the School : Govt. Higher secondary School, Chennai

COMPUTER KNOWLEDGE:

• MS-Office

ADDITIONAL QUALIFICATION:

• Typewriting Lower(English with Distinction)

PERSONAL DETAILS:

Father's Name : K GOVINDAN

Date of Birth : 20-06-1986

Age : 32

Sex : Male

Marital Status : Single

Language Known :Tamil, English & Telugu

Address : No: 13, Vasu Nagar,

3rd Street

Ponniamman medu

Kolathur,

Chennai - 110

DECLARATION:

I hereby declare that all the information given above is true to the best of my knowledge.

Place : Chennai yours sincerely

Date : (G. RAJESH)



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