Customer Service Patient Care
Resume:
Stephanie Pionk
***** ********* ******, ** *****
ad1ij3@r.postjobfree.com
Career Goal
Dedicated health professional seeking a position in a healthcare organization to contribute my skills for patient care and customer service.
Qualifications
•Ensure HIPPA and OSHA regulations
•Knowledge of medical terminology
•Patient care and sensitivity
•Medical ICU experience
•Patient observation/ reporting
•Infection control
•Patient safety regulations
•Able to assist with ADL’s
•Perform and document vital signs
•Phlebotomy experience
•ECG experience
•Answering phones/ Returning messages
•Workman’s Comp Referral
•Medical records
•Customer service
•Product specialist
•Appointment scheduling/ registration
•Medical billing and coding
Certifications
•Certified Nursing Assistant
•CPR/BLS
•Certified Billing and Coding Specialist
Education
Macomb Community College, Warren, MI
•Certified Nurse Assistant
•Certified Billing and Coding Specialist
Work History
Customer Care
Product Specialist Eversana (Remote) February 2023-
October 2023
Medical Assistant Treva Corporation Lake Orion, MI
2020-2023
Patient Access
Represenative Treva Corporation Lake Orion, MI
Patient Care
Technician II Memorial Healthcare Hospital, Owosso MI 2020-2020
Certified Nursing
Assistant
Henry Ford Macomb Hospital, Macomb MI 2014-2020
Shelby Nursing Center, Shelby Township, MI 2013-2014
Assistant Manager Deb Shops, Chesterfield Ml 2009-2013
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