Customer Service Administrative Assistant

Amanda Jennings

*** ******** ****** ******, ** **854 706-***-**** *******@*******.***

Professional Profile

To solve problems in a creative and effective manner in a challenging position.

Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Typing; Typing Speed: 56 WPM

Skills: Proofreading and editing; Decision-making skills; Time management skills; Attention to detail; Willing to learn new things

Experience

Wellstar Gastro- LaGrange, GA 1/2022- Present

Front Office Specialist

Answer phones in a timely manner

Schedule appointments

Take Messages for physicians.

Handle Referrals

Amanda Sheppard– Opelika, AL

12/2015-1/2022

Sitter

Take care of activities of daily living

Transport patient to appointments

Make sure all patient’s medications are up to date and that patient takes medication each day.

Lee County Environmental Services– Opelika, AL

12/2006-10/2012

Administrative Assistant/Secretary

Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.

Coordinated calendars, prioritized corporate meetings, and made travel arrangements.

Created and edited documents, charts, spreadsheets, and presentations and edited documents and prepared them for approval.

Documented information, updated files or paperwork, and maintained documents such as correspondence or other material.

Operated office equipment, such as fax machines, copiers, or phone systems

Provided excellent customer service to both staff and visitors.

Scheduled and confirmed appointments for clients, customers, and supervisors.

Set up and managed paper or electronic filing system

Used computer for various applications, such as database management or word processing

American Home Shield– LaGrange, GA

04/2005-12/2006

Real Estate Sales Associate

Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals.

Used computer for various applications, such as database management or word processing

Provided excellent customer service to clients

Entered data into the system to set up home warranties

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