Education
Contact
Phone
ad1ihy@r.postjobfree.com
***/**, *.*. ****, Keorapukur Mission
P.O. R.C. Thakurani, Kolkata - 700104
Address
AMIT KUMAR DAS
To work in the organization with my full dedication commitment and punctuality.
To assist all senior members and colleagues in the organization. I am able to handle multiple tasks on a daily basis. I use a creative approach to solve the problem.
I am a dependable person who is great at time management. I am always energetic and eager to learn new skills. I have experience working as part of a team and individually. I am flexible in my working hours, being able to work evenings and weekends.
Experience
St. Thomas Boys School, (ICSE)
St. Thomas Boys School, (ISC)
MADHYAMIK
HIGHER SECONDARY
Worked in Salesforce CRM
Google sheet
Excel works
Inventory entry
Google Docx
Expertise
India Education Centre (UGC approved)
GRADUATION
Advertising in Ecommerce Site
Creating PPT
Scope of Work: Handling Salesforce CRM, Data entry, Research work, working in excel, Google sheet, Google Docx, editing photos in Adobe etc. Trouble Shooting: Laptop Computer/Laptop, VPN, Softwares, Wifi, etc. Main Work: To work in Salesforce CRM for the client’s business of re-selling heavy equipment’s. Inventory entry, Sales entry, advertising on the ecommerce sites.Work on Adobe Photoshop, Excel, Making CSV for product uploads on ecommerce websites, social media handling, making newsletters, creating PPT. Etc.
Key works: Resolved end users' infra issues through various mediums like calls, web, chats, and service requests.
Created accounts in the active directory.
Worked in Active Directory, Azure AD, Power shell, and MS office. Hands-on experience in ServiceNow.
Helped users analyze and resolve issues ensuring the delivery of essential services.
Support Associate
September 2021 - 25/03/2022
TASK VIRTUAL Kolkata
Support Associate
August 7, 2017 to 25th June, 2021
TASK VIRTUAL Kolkata
Scope of Work: Handling Salesforce CRM, Data entry, Research work, working in excel, Google sheet, Google Docx, editing photos in Adobe etc. Trouble Shooting: Laptop Computer/Laptop, VPN, Softwares, Wifi, etc. Main Work: To work in Salesforce CRM for the client’s business of re-selling heavy equipment’s. Inventory entry, Sales entry, advertising on the ecommerce sites.Work on Adobe Photoshop, Excel, Making CSV for product uploads on ecommerce websites, social media handling, making newsletters, creating PPT. Etc.
Key works: Resolved end users' infra issues through various mediums like calls, web, chats, and service requests.
Created accounts in the active directory.
Worked in Active Directory, Azure AD, Power shell, and MS office. Hands-on experience in ServiceNow.
Helped users analyze and resolve issues ensuring the delivery of essential services.
Education
Troubleshooting
Data entry
Communication
Product listing
Customer Satisfaction
Experience in Service Now
Social Media Handling
Contact
Phone
ad1ihy@r.postjobfree.com
363/39, M.G. Road, Keorapukur Mission
P.O. R.C. Thakurani, Kolkata - 700104
Address
AMIT KUMAR DAS
Date of Birth : 18th April, 1992
Marital Status : Unmarried
Father’s Name : Suchint Kumar Das
Religion : CHRISTIAN
Languages Known : English, Hindi, & Bengali.
Other Interest : Listening Music, Play 8 Ball Pool etc. Additional Information
English Hindi & Bengali.
Language
Education
St. Thomas Boys School, (ICSE), 2008
St. Thomas Boys School, (ISC), 2010
MADHYAMIK
HIGHER SECONDARY
India Education Centre
(UGC approved), 2019
GRADUATION
I do hereby declare that the aforesaid information is complete and true to the best of my knowledge and belief.
Non Voice Process Process Name: DoorDash DoorDash is an American company that operates an online food ordering and food delivery platform. Scope of work: To provide best customer service to our customers regarding their concern or issues. Solving the problem faced with the delivery or the ordered food with compensating or taking necessary actions or forwarding to the appropriate team so that the issue can be solved immediately and can maintain the goodwill of the company.
Customer Support Associate
28/03/2022 - 14/01/2023
Teleperformance Global Service Private Ltd.