ANISSA N. BRANKLIN
***** *** ****** **. ******, MI 48044 248-***-****
*********@******.***
PROFESSIONAL MEDICAL ASSISTANT
MA with experience in a multi physician family medical practice and additional healthcare experience as an RPT. Known for dedication to providing premium patient care. Skills include:
— Medical Office Management
— Medical Billing & Coding
— Medical Records Management
— Data Entry (75 WPM)
— Bookkeeping & Filing
— Taking Patient Vitals
— Blood Draws
— Injections
— Patient Scheduling
— Ancillary Testing
— Patient Education
— HIPAA & JCAHO Knowledge
Education
Medical Assistant Diploma (CMA), 2000-Present
Certified in First Aid & CPR, 2004-Present
High School Diploma, J.W Sexton High School — Lansing MI, 48212
Professional Experience
Children’s Hospital/Tenet Healthcare-Troy MI
Access Specialist, 2015-Present
Perform patient pre-admission, admission, transfer, and discharge activities.
Work under the guidance of Patient Access Supervisor.
Collect and validate patient demographic and insurance information.
Obtain health, financial and religious information from patients at the time of admission.
Prepare patient identification band and complete admission papers.
Obtain signatures for financial responsibility and treatment procedures from patients or guardians.
Receive and store patient’s valuables and other belongings as requested.
Respond to patient concerns and inquiries professionally.
Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.
Contact insurance companies for patient medical billing operations.
Interact with hospital administrations to perform effective patient operations.
Work in compliance with hospital policies and procedures and adhere to government regulations.
Lighthouse Center — Southfield, MI
Office Manager/Medical Assistant, 2008-Present
Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. Assist Dr. Oronde White in ensuring optimal patient care and smooth daily functioning of office. Key Results:
Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed
doctors and nursing staff to focus on the health concerns of their patients.
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient care/satisfaction; and lowered monthly overhead by 12%.
Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
Radiology Testing including: Exercise Treadmill Stress Test, Bone Density, Carotid Doppler and Nerve Conduction Testing
Laboratory Testing including: PT/INR Testing, Hemoglobin Levels, and Iron Levels
Livonia Urgent Care— Livonia, MI
Medical Technician, 2008-2010
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
Emergency Technician, 2006-2008
Providence Hospital — Southfield, MI
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
Worked as a Team leader/ Team Player, Assist physicians with procedures and examinations, Performed CPR and BLS when needed, Transport patient, Daily Quality Control inspections.
Beaumont Hospital — Royal Oak, MI
Emergency Technician, 2005-2009
Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
Worked as a Team leader/ Team Player, Assist physicians with procedures and examinations, Performed CPR and BLS when needed, Transport patient, Daily Quality Control inspections.
Certified Trauma Tech and Certified Pediatric Trauma Tech
Community Programs INC — Waterford, MI
Medical Technician, 2004-2005
Processing client arrival with health assessments and evaluation performed daily to ensure safeties and healthiness in the facility with other clients and also peers.
Annual drug and periodic drug screening and property including personal body search
Filing, charting, chart preparation
Medication pass 4xdaily
Peer to peer counseling
Melvin Hollowell M.D. — Southifeld, MI
Emergency Technician, 2001-2004
Charting, chart preparation, vitals, answering multi telephone, filing, instruments sterilization, assisting with procedures and exams, injections, vaccinations, pre-triaging, office organization, and training staff
Patient care assistant
Private Home Care/ Ms. Sheila - Dearborn, mi
Performed daily task for clients such as cleaning residences, cooking, shopping, medication pass, and washing clothes.
Often called on to care for long-term clients and establish friendly rapport .Maintained daily log of all client activities and turned that log into family/supervisor at the end of the week.
Provided companionship and comfort to all clients.
Wound Care
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Tended to patients with chronic illnesses.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Patient Care Assistant
Private Home Care/ Mr. Manning - Oak Park, MI
Performed daily task for clients such as cleaning residences, cooking, shopping, medication pass, and washing clothes.
Often called on to care for long-term clients and establish friendly rapport. Maintained daily log of all client activities and turned that log into family/supervisor at the end of the week.
Provided companionship and comfort to all clients.
Planned, prepared and served meals and snacks according to prescribed diets Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Provided transportation, assistance and companionship to clients.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Patient Care Assistant
Fox Run/Private Home Care - Novi, MI
Performed daily task for clients such as cleaning residences, cooking, shopping, medication pass, and washing clothes.
Often called on to care for long-term clients and establish friendly rapport. Maintained daily log of all client activities and turned that log into family/supervisor at the end of the week.
Provided companionship and comfort to all clients.