FELIPE CARLOS ZELAYA

** ***** ** ********, ** ***56

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A nontraditional computer science college student is taking classes at Northern Virginia Community College and studying for the Comp TIA Security plus certification exam. Interested in utilizing his expertise as a Technical Service Specialist. EXPERIENCE

JULY 2021 – JULY 2022

FERGUSON WATERWORKS

WAREHOUSE ASSOCIATE

● Safely operate a stand-up forklift (order selector/cherry picker) to pull and prepare outbound customer orders.

● Build, wrap, sort, and transport pallets and packages.

● Use technology like RF devices to sort, scan, and prepare orders.

● Accurately and timely receive, verify, stage and stock all incoming material.

● Clean the workspace as you go and participate with the team in keeping our facility clean, safe, and accident free

JULY 2018 – JUNE 2021

FOOD LION DISTRIBUTION WAREHOUSE

CCRM NORTHERN VIRGINIA

● Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

● Courteous and helpful to other associates

● Clean shelves and shelf tag moldings with a damp cloth, as needed, when stocking

● Maintain shelf allocations by stocking from tag to tag

● Place only saleable merchandise on the shelves

● Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

● Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)

● Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

● Understand and follow Food Safety and Workplace Safety guidelines and procedures

● Observe and correct all unsafe conditions that could cause associate or customer accidents

● Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

● Ensure compliance with local, state and federal regulations

● Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

● Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

● Perform all other duties as assigned

EDUCATION

June 2022

GED Diploma

SKILLS

● Agile and adaptable

● Thrives in fast pace environment

● Team player and attentive to detail

● Leadership and management

● Avid worker

● Advanced experience Microsoft Office

● Phone etiquette

● Public speaking

● Bilingual fluent in Spanish and English

Contact this candidate