Active listening, friendly, upsell, customer service, problem solving
Resume:
Jennifer Taylor
Oakwood, VA *****
*************@*****.***
To explain the gap in my work history:
Spent years caring for my sick mother, until she passed in 2016. Also spent the past four years caring for my grandparents. My grandmother passed away recently, with Congestive Heart Failure.
Work Experience
Convenience Store Clerk
Prater's Too - Vansant, VA
March 2023 to November 2023
Cashier, Stocked, worked with companies and deliveries, and running reports at the end of the day. Sitting with elderly dementia lady
for a family friend - Vansant, VA
March 2016 to September 2019
Helped with supplying companionship, daily needs, and meds. Assuring appointments were kept and bills were paid, and the house was clean, etc.
Outbound Call Center Representative
Issues and Answers - Oakwood, VA
May 2015 to July 2015
Contacted individuals at computer generated numbers and gave computer generated surveys. Call center
Assurance - Asheboro, NC
May 2004 to August 2006
Worked at a call center informing, contacting, and increasing sales of Medicare B. I was pregnant and became very ill. I was put on bed rest, therefore, had to take some time off from working.
Layaway Associate/Cashier
KMart - High Point, NC
November 2002 to February 2003
Seasonal
Education
GED
Richlands High School - Richlands, VA
1999
Skills
• Alzheimer's Care (5 years)
• Home Care
• Dementia Care (8 years)
• Babysitting
• Childcare (10+ years)
• Customer service (10+ years)
• Customer support (10+ years)
• Problem solving (10+ years)
• Well spoken (10+ years)
• Caregiving
• Medication Administration
• Senior Care
• Meal Preparation
• Cleaning Experience
• Laundry
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