RAUL A. ROQUE

ad1idj@r.postjobfree.com

253-***-****

Experienced Certified Medical Assistant with over 20 + years working in clinical environments. Quality driven and safety oriented with excellent personal relationship building abilities. Experienced in collaborating with different personnel to support the needs of the patient. A highly motivated and disciplined professional with a strong work ethic seeking a permanent position that offers both personal and professional growth.

KEY SKILLS:

Customer service skills: Maintained a prominent level of customer service and satisfaction in a large volume of practice with multiple providers.

Professional communications skills in problem solving, triaging patient calls, and coordination of care for a varied patient population.

Skilled phlebotomist, EKG monitoring, physical modalities, vital signs monitoring, specimen collection and processing.

EXPERIENCE:

MEDICAL ASSISTANT III

SWEDISH HEART AND VASCULAR CLINIC – SEATTLE, WA

09 / 2008 – to Present

Handled my own template of patients who come into the clinic for a variety of testing need for Laboratory requisition and specimen collection, Heart monitor placement such as Zio patch monitor and ambulatory monitors, EKG monitors, Prothrombin time monitoring check and research laboratory works.

RESEARCH COORDINATOR

DERMATOLOGY ASSOCIATES TREATMENT AND RESEARCH CENTER –SEATTLE, WA

07 /2007 - 2008

Functioned and maintained the integrity of the research trials to be conducted according to good clinical guidelines. Evaluated clinical data and ensured compliance within protocols. Managed clinical trials from screening, enrollment, randomization, data collection and study completion.

Monitored the subject’s progress according to the study protocols. Provided continuity of care with patient follow up, case reports and accurate documentation and drug accountability.

MEDICAL ASSISTANT

PACMED – SEATTLE, WA

10/ 1998 – 10/ 2006

Functioned as an MA II working with various providers in INTERNAL MEDICINE, FAMILY PRACTICE, SPORTS MEDS, AND PEDIATRICS.

Documented and monitored vital signs for patients within an outpatient setting. Maintained inventory of vaccination and product expiration logs for tracking purposes. Contributed to clinic operations by triaging patients by severity of medical complaint. Relayed messages from patients to physicians about health concerns condition updates, refill request to facilitate treatment. Scheduled appointments for patients and obtained test results prior to appointment dates.

EDUCATION:

MEDICAL ASSISTANT DIPLOMA

BRYMAN COLLEGE – SEATAC, WA

DIRECTOR’S HONOR ROLL / DEAN’S LISTER – 4.0 AVERAGE

VOLUNTEER EXPERIENCE

_ Flu clinic volunteer / Covid testing personnel.

_ Medical Interpreter various clinic in Seattle

_ Diabetes walks

_ Relay for Life

_ Hiroshima clinic – Biennial Japanese mission

_ Individual Provider for elderly clients

_ Homecare aide

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