Customer Service Representative

Jameka White

Email: ad1icj@r.postjobfree.com

Address: *** ***** **** ****** *** 203 Louisville, KY 40202

Phone 502-***-**** (cell)

I have over three years of customer service experience which includes strong interpersonal communications with internal team and the public, and a goal-oriented focus to consistently improve my work environment. I am interested in a challenging position within a growing and innovative organization, where I can use my strong interpersonal skills and my experience in customer service, to help provide the best interactive experience for those that I come in contact with daily.

Experience

Norton Healthcare access center May 2020-current

Inbound/outbound calls

Schedule for multiple specialties

Schedule procedures

Preforms in a team environment

Process and upload referrals

Sophisticated interactive software to update addresses and other demographic information

Documents information that will assist the Provider in future scheduling

Norton Healthcare Food Services Department, Louisville, KY

Food Services Associate September 2016-Current

●Communicate effectively with patients, visitors and staff in a courteous manner as cafeteria line cashier.

●Responsible for food prep and set-up, and cleaning areas between meals. Stocked delivered food items.

●Cross-train new employees on items above, along with cashier and money-management responsibilities.

Habitat for Humanity Restore, Louisville, KY

Customer Service Representative July 2015 – August 2016

Worked with internal team and customers in cashier role to provide seamless service.

●Answered incoming phone calls regarding items in stock and purchases made.

●Scheduled pickups and delivery of furniture for in-house team and customers.

Kroger Grocery, Louisville, KY

Cashier October 2014-July 2015

●Provided efficient and courteous service to all customers and team members as cashier.

●Helped to ensure that stock levels were at optimum levels in all areas that I was responsible for.

●Trained new employees on proper floor stocking requirements, and navigating cashier duties.

Education

Seneca High School, Louisville, KY

High School Graduate Diploma 2015

Skills

-Customer Service

-Money management

-Basic Microsoft Word & Excel

-Telephone Etiquette

-Problem Solver

Contact this candidate