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Customer Service Credit Cards

Location:
Essex, MD
Posted:
November 28, 2023

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Resume:

Kelvin

Love

*** ********* **

Abingdon, MD, ****9

443-***-****

ad1i9v@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Papa Johns, 21015, MD

Present

Sep 2018

Customer Service Represenitive

Check to ensure that appropriate changes were made to resolve customers' problems.

Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Assist customers by providing information and resolving their complaints. Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

American Specialty Contractors, 21797, MD

Jan 2019

Apr 2018

Insulator

Measure and cut insulation for covering surfaces, using tape measures, handsaws, knives, and scissors.

Fit insulation around obstructions, and shape insulating materials and protective coverings as required.

Determine the amounts and types of insulation needed, and methods of installation, based on factors such as location, surface shape, and equipment use.

Apply, remove, and repair insulation on industrial equipment, pipes, ductwork, or other mechanical systems such as heat exchangers, tanks, and vessels, to help control noise and maintain temperatures.

Select appropriate insulation such as fiberglass, Styrofoam, or cork, based on the heat retaining or excluding characteristics of the material. Read blueprints and specifications to determine job requirements. Tucker Construction Group, 21114, MD

Apr 2018

Jul 2017

Laborer/Driver

Learn and follow safety regulations.

Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects. Locate underground services, such as pipes or wires, prior to beginning work. Monitor operations to ensure that health and safety standards are met. Load and move dirt, rocks, equipment, or other materials, using trucks, crawler tractors, power cranes, shovels, graders, or related equipment. Check fuel supplies at sites to ensure adequate availability. Coca Cola Consalidated, 21076, MD

Jul 2017

May 2017

Merchandiser

Answer customers' questions about merchandise and advise customers on merchandise selection.

Take inventory or examine merchandise to identify items to be reordered or replenished.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Receive, open, unpack and issue sales floor merchandise. Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.

Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. Terminal Corporation, Jessup, MD

May 2017

Nov 2016

Forklift Operator

Receive and count stock items, and record data manually or using computer. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.

Keep records on the use and/or damage of stock or stock handling equipment. Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Provide assistance or direction to other stockroom, warehouse, or storage yard workers.

Dispose of damaged or defective items, or return them to vendors. Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.

Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between loading, processing, and storage areas. Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas. Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles. Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging batteries, fueling, or replacing liquefied-gas tank.

Operate or tend automatic stacking, loading, packaging, or cutting machines. Erickson Living, 21228, MD

Nov 2016

Dec 2005

security

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Answer alarms and investigate disturbances.

Circulate among visitors, patrons, or employees to preserve order and protect property.

Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.

Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed. Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary. Monitor and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler.

Compile, sort and verify the accuracy of data before it is entered. Compare data with source documents, or re-enter data in verification format to detect errors.

Store completed documents in appropriate locations. Locate and correct data entry errors, or report them to supervisors. Maintain logs of activities and completed work.

Load machines with required input or output media such as paper, cards, disks, tape or Braille media.

EDUCATION

Aug 2019

Harford community college

21015, MD

Certification IT

Relevant Coursework: A+, Network+, Security+

Jun 2009

Catonsville High School

21228, MD

High School Diploma

ADDITIONAL SKILLS

Microsoft Office

40 wpm typing Speed

Data Visualization

Basic computer and mobile device skills

Ability to Work Under Pressure

Adaptability

Conflict Resolution

Basic math skills

Attention to Detail

Dependability

REFERENCES

GREGORY JOHNSON, Supervisor of Dining Services, Erickson Living

410-***-**** - ad1i9v@r.postjobfree.com - Former supervisor NYDIA LITTLE, Dietary Supervisor, GBMC

443-***-**** - ad1i9v@r.postjobfree.com - Former Co-Worker JAMES MCBRIDE, Management Trainee, Enterprise Rent a Car

443-***-**** - ad1i9v@r.postjobfree.com - Former Co-worker



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