Ellen Porter

Delivery Driver

Kansas City, Missouri, United States

+1-913-***-****

ad1i9n@r.postjobfree.com

WORK EXPERIENCE

June 2020-Current

Delivery Driver

Luvv Hauling, inc

Kansas City, Missouri, United States

Deliver mail to post offices, load and unload pallets, scanning every pallet and single items

• Drove a 28 foot box truck

• Confirmed product routes

• Utilized Scanner to process and ensure timely deliveries

• Completed all necessary paper work, including confidential logs

• Managed invoices

• Maintained a friendly and courteous demeanor with customers March 2009-August 2011

Housekeeper

Sheraton suites

Kansas City, Missouri, United States

housekeeping duties

June 2001-May 2002

Inbound Call Center Rep

Affinitas LLC

Lawrence, Kansas, United States

Problem solver for cable company out of New York, trouble shooted calls January 1998-May 2001

Inbound phone rep

Sallie Mae

Lawrence, Kansas, United States

Handled all calls over 90 days delinquent

EDUCATION

2003-2005

High school diploma

Morgan County High School

Sedalia, Missouri, United States

Some college in Office Administration

State Fair Community College my - Sedalia, MO

September 2003 to May 2005

High school diploma in Basic

Morgan County High School - Versailles, MO

SKILLS

Invoices Front Desk Scanner Scanning Customer Service Oriented Customer Service BOX Truck Pallet Jack Truck Driving Class E Lawn Care Shipping Shipping & Receiving Housekeeping Call Center Customer Call Center Customer Service Office Administration Problem Solver Retail Sales Microsoft Excel

CERTIFICATIONS

February 2020 to February 2027

Class E

Assessments

Call center customer service

Familiar

Demonstrating customer service skills in a call center setting Full results

Customer service

Identifying and resolving common customer issues

Customer focus & orientation

Responding to customer situations with sensitivity Delivery driver

Interpreting instructions or signs and solving problems Work style

Reliability

Tendency to be reliable, dependable, and act with integrity at work Front desk agent (hotel)

Selecting hotel rooms based on requests and identifying errors in hotel data development in any professional field.

LANGUAGES

English - Intermediate

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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