Customer Service Truck Driver
Resume:
Michael Rodriguez
West Covina, CA *****
************************@***********.***
Seeking a position where my knowledge, extensive warehouse experience, customer service and sales skills can be utilized. Ability to adhere to procedures, policies and standards to ensure the effectiveness of the company as well as the customer. Authorized to work in the US for any employer
Work Experience
Returns
Express Pipe And Supply - Anaheim, CA
November 2015 to May 2020
Anaheim, California
WAREHOUSE
I started off in the receiving department, checking in material from UPS, FedEx, freight trucks, as well as our company trucks as well. I was then promoted to the returns department. My responsibilities were to handle all of the returns from the will call counter the company's trucks, and customer's cancellations. Sales
Glendale Plumbing and Fire Supply - Orange, CA
March 2015 to November 2015
My responsibilities were to help the front counter with will call customers by taking their orders and pulling them. I was also responsible for contacting customers to see if there was anything I could do for them. I helped the warehouse by putting stock away and keeping the warehouse organized. Warehouse Worker
Val-Fit - Cudahy, CA
November 2014 to February 2015
WAREHOUSE
Duties included: Pulled will call orders, stocked merchandise, and I pulled truck orders. I also assisted co- workers with their daily work and assignments. I had knowledge of the Val-Fit computer system used to pull orders and MTR's when necessary. I trained newly hired employees to perform similar duties. Dispatcher
Smardan Supply - El Monte, CA
January 2011 to July 2014
DISPATCH
Duties: Created daily routing schedule for truck drivers. Managed logs for all pick ups/deliveries, maintained constant communication with drivers to monitor status of deliveries/pickups. Prepared work orders and created delivery routes for the following day. Driver/order Puller
Smardan Supply - El Monte, CA
June 2008 to January 2011
Obtain Class B driver's license. Daily operation of a bobtail truck to make deliveries to various customers throughout Los Angeles, Orange, Riverside, and San Diego Counties. Made pickups from various vendors. Loaded and unloaded material from trucks; 50 pounds or more. Received customer's invoice orders; prepared orders for pick up and delivery. Pulled orders for will call, UPS and delivery.
Truck Driver
H D Supply - El Monte, CA
June 2004 to 2008
Loaded trucks, made deliveries to various job sites and shops. Worked will call counter, typed orders on the computer and pulled orders. Dispatched.
Manager
Ferguson Ent - Industry, CA
June 2000 to 2004
Lead man in the warehouse. Assigned to will call counter and night manager. I oversaw 5 warehouse employees. Pulled work orders and stocked shelves, loaded/unloaded trucks. Truck Driver
Consumers Pipe Supply - Los Angeles, CA
1984 to 2000
Delivered material to various customers, per requested order. Loaded/unloaded trucks, pulled orders for deliveries and will call. Stocked shelves, threaded pipe nipples as needed. Education
High school diploma in Education
Woodrow Wilson High School - El Sereno, CA
September 1980 to June 1984
Skills
• Excellent customer service skills
• Effective communication skills
• Problem solving
• Ability to process orders via phone/computer
• Ability to adapt to new procedures
• Analytical and critical thinking skills
• Freight Experience
• Order Picking
• Plumbing
• Teaching
• Load & Unload
• Pallet Jack
• Shipping & Receiving
• Warehouse Experience
• Materials Handling
• Inventory Control
• Forklift
• Packaging
• Delivery Driver Experience
• Order Picker
• Logistics
• Maintenance
• Sales Experience
• Customer Service
• Warehouse management system
Additional Information
Laid off in May 2020 due to COVID-19
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