Customer Service Transportation Driver
Resume:
Larry Casey
Phoenix, AZ *****
ad1i7u@r.postjobfree.com
Professional Summary
Devoted to staying efficient through long hours of work with excellent customer service and communication skills. Determined work ethic and well-versed in inventory control and supply management. Safety-focused Transportation Driver with 3 years of experience in driving and transporting both passengers and cargo. Continuously adapts routes for safety and efficiency and offers strong commitment to best-in-class passenger and delivery services. Knowledgeable about vehicle repairs and maintenance. Hardworking and passionate job seeker with strong organizational skills eager to secure Transportation Driver position. Ready to help team achieve company goals.
Skills
Pickups and Deliveries
Inspecting Vehicles
Coordinating Schedules
Assisting Customers
DOT Compliance
Route Planning
Documentation Skills
Managing Schedules
Equipment Loading
Work History
August 2021 - Current
2 Love One Another - Phoenix, AZ
Transportation Specialist
Informed management of daily activities by updating logs with mileage and delivery information.
Coordinated efficient routes to avoid delays and optimize schedules.
Checked in with dispatch service and updated with current location.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
Followed designated routes and schedules while operating vehicles.
Developed deep knowledge of local routes and area destinations.
Followed applicable traffic regulations and traffic laws.
February 2020 - October 2023
2 Love 1 Another - Phoenix, AZ
Residential Property Manager
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Oversaw management of 1 properties while providing general service to tenants.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Followed up on delinquent tenants and coordinated collection procedures.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Administered operations to handle needs of more than 32 tenants across 8 property units.
Conducted regular inspections of both interior and exterior of properties for damage.
Communicated effectively with owners, residents, and on-site associates.
Implemented and enforced policies and procedures to maintain properties to highest standards.
Collected and maintained careful records of rental payments and payment dates.
February 2021 - August 2021
2 Love 1 Another - Phoenix, AZ
Work Program Coordinator
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Developed and maintained relationships with external partners to facilitate program operations.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Provided clients opportunities with contracted employers, and maintained a high level of communication to foster and develop further job opportunities.
June 2020 - February 2021
2 Love 1 Another - Phoenix, AZ
Intake Coordinator
Completed intake assessment forms and filed clients' charts.
Answered phone calls and provided new clients with required paperwork to initiate service.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Enhanced office productivity by handling high volume of callers per day.
Supported office staff and operational requirements with administrative tasks.
Entered referrals into appropriate system based on type of referral obtained.
Organized paperwork such as charts and reports for office and patient needs.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Monitored front areas so that questions could be promptly addressed.
Interceded between employees during arguments and diffused tense situations.
Education
May 1980
Emporia High School Emporia, KS
High School Diploma
Additional Information
Military Service:
United States Army/Forward Observer
October 1994 - Jan 1987
Retired
Contact this candidate