Latoya. NIK Chandler

Dublin, CA *****

ad1i5j@r.postjobfree.com

925-***-****

AREAS OF EXPERTISE:

● Excellent employee relations and

team-building abilities

● Interview, hire, train, supervise, motivate

and counsel employees.

● Organize and facilitate meetings.

● Coordinate students schedule

● Ability to evaluate problems and make

decisions that create positive change.

● Assertive professional with broad

experience in the administrative field

● Maintain records on destination and charges

on all outgoing freight.

● Direct incoming shipments to proper

departments

● Design, schedule, and coordinate projects

● Develop productivity strategies.

● Compliance with HIPAA standards in all

patient documentation

● Possess manual dexterity to handle medical

instruments and equipment.

● Committed to patient safety, comfort, and

privacy.

● Knowledge of aseptic practices and

cardio-pulmonary techniques

● Exceptional public relations,

communication, and interpersonal skills

● Positive rapport with people of diverse ages,

cultures and personalities

● Customer satisfaction oriented

Work Experience

CNA at Clipboard

San Francisco Bay Area, CA

April 2021 to Current

● Work in Skilled Nursing Facilities to assist with elderly and disabled patients for short and long term management where there is a Personnel shortage

● Perform Basic ADLs, medication management, meal prep and sanitation of patient wing as needed

● Assurance compliance of patient and staff regarding CDC Covid-19 guidelines for body contact and all sanitation

● Assist with Covid 19 testing and quarantine of patients as needed. CNA/PCA/PCUA at Per Diem Staffing Contract Traveling San Francisco Bay Area, CA

July 2021 to April 2022

● Worked 13 consecutive weeks for two sites as a float pool CNA (Contra Costa Regional Medical Center and Stanford Valley Care) in 12 hour shifts

● Worked in multiple departments as needed with frequent cross training: OR, ER, CCU I (KWEE)

& CCU II, MED-SURG, ORTHO

● Acted as a Runner for Lab Departments

● Assisted patients with Basic ADLs, medication management, repositioning, etc.

● Performed duties as a Behavioral Specialist for both inpatient and outpatient level of care for adult and pediatric care

● Sitter in Med Surg to provide quality care to high risk patients (combative, elopement and fall-risk patients)

Berkeley Vac's Site Lead, Scribe and Vaccine courier. Curative - YohConnex - Berkeley, CA

February 2021 to August 2021

As a Site lead:

● I coordinate daily tasks from work assignment to troubleshooting clerical errors in our Epic documentation system to ensure that our patients HIPPA and PHI info stays secure on all tech used for documenting all appointments.

● I coordinate appointments placement planning with the city of Berkeley to make sure all requirements are met in tracking residents/workers in Alameda County to make sure all persons are vaccinated.

As a scribe in a clinical setting:

● I collaborate and fulfill the primary secretarial and non-clinical functions in whatever setting I am placed into.

● I specialize in medical data entry into a paper or electronic medical record system and in instituting efficient workflow processes, thus increasing the medical provider’s capacity to provide direct patient care like seeing the next waiting patient, performing medical procedures and communicating with nursing staff.

● My primary purpose of being a scribe is to facilitate the medical provider’s workflow. As a courier of cold chain:

● I pick up and deliver vaccines properly refrigerated and monitored (Moderna, Pfizer, and Janssen and Janssen) to our Berkeley Vac's site to be administrator to our qualifying patients in a clinical setting.

● Setup, maintain, and remove temporary work zones including traffic signs, traffic cones, stop slow paddles, to ensure safety of patients and staff.

● Guide Traffic & Pedestrians safely through & round the work area.

● Read and comprehend the Curative safety manual and employee handbook to comply with policies.

● Communicate via talk radio to ensure that automobiles and pedestrians do not interfere with or pose a danger to the vaccination tents and Observation areas for patient motorists. CNA at Sutter hospital Oakland, Ca

November 2015 to February 2021

CNA Responsibilities:

● Provide great patient care.

● Answer patient calls and determine how best to assist them during conversation.

● Provide physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing or exercising.

● Actively monitor the duration of medical testing results such as blood and urine tests, x-ray, and CT reports in order to prevent unnecessary delays and expedite patient disposition.

● Collect vitals such as BP, RP, O2 SAT, AND TEMP, Mrsa and Sar- Covid-2 test swabs.

● Respond to calls/pages in a timely manner, i.e., immediately if “Stat” and all others within ten

(10) minutes, letting the caller know the priority status of the call and estimated time of arrival.

● Assess the type of transport required, timing, equipment to be utilized, level of assistance needed for any additional staff, prior to safely initiating a transport.

● Assist care team with patients into or out of bed or to/from transport devices to/from bed/chair, utilizing a team approach and good body mechanics.

● Push and pull wheelchairs, gurneys or beds occupied by patients in a safe, timely and efficient manner.

● Assure that all lifting devices are maintained in an orderly and sanitary condition; maintains transport equipment, and promptly pulls any unserviceable equipment out of service and delivers it to engineering for repair, reporting all unsafe conditions to supervisor in a timely manner.

● Legibly and accurately track the number of transports per shift by recording, completing and tallying the daily tracking form and submitting it to the coordinator at the end of the shift.

● Cycle clean gurneys and wheelchairs using a detergent disinfectant.

● Routinely inspect utility rooms for removal of used sequential sleeves to Sterile Processing.

● Adhere to downtime activities list between Guest Transport Calls

● Provide post mortem support for transport to morgue.

● Maintain morgue per policy and adheres to cycle cleaning schedule for refrigerator cleaning.

● Strategically positions wheelchairs and gurneys throughout shifts.

● Monitor and remove loose and excess traction equipment from service elevator areas and equipment rooms.

● Perform errands (i.e., Medical Records, Blood Bank, Dumbwaiter) for clinical and ancillary units.

● Assume a lead role in determining the most effective approach in use of specialized lift equipment.

● Monitor oxygen cylinders for proper level of oxygen. Replace, as necessary.

● Make sure all receptacles are emptied such as JP's, Colostomy bags, foley, external catheters, and accordion bags are emptied, and contents are documented in I/O's.

● Chart daily care so that patients’ needs are met each shift.

● Secure patient information and safeguard personal medical records; keep patient information confidential.

● Conduct health screenings to include check body temperature with Non-Touch Thermometers, patient Health & Wellness questionnaire

● Maintain an accurate filing system for the preservation of sensitive, official, confidential and reference material.

● Understand how to use Personal Protective Equipment

● Maintain a sanitary work area.

● Prepare and clean medical devices after patient care.

● Site liaison for following preventative practices (proper hygiene, PPE, social distancing and other practices)

● Provide great communication and customer service to everyone.

● Inquire about religion, ethics, personal practices and customize care per patient.

● Provide continuous patient care when necessary.

● Follow all safety, infection control, and OSHA Blood Borne Pathogen guidelines

● Participate in departmental performance improvement training.

● Utilize appropriate supplies with minimal waste.

● Respect and maintain the confidentiality of information relative to patient and HIPAA laws.

● Strive to maintain a positive work environment.

● Assure that all lifting devices are maintained in an orderly and sanitary condition.

● Maintain transport equipment, and promptly pulls any unserviceable equipment out of service and delivers it to engineering for repair, reporting all unsafe conditions to the supervisor in a timely manner.

Instructor

CPR 2 U. (EMS) - Sacramento, CA

July 2009 to Present.

● As a licensed trained provider, I have access to the latest science-based curriculum and course material available to coordinate and lead classes to teach the proper procedures on how to provide CPR to revive a person experiencing SOB or irregular arrhythmia.

● To staff/students and medical personnel with the knowledge and skill set to be proficient in offering accredited CPR, First Aid, AED and BLS assistance to all in the public community setting.

● Schedule appointments and keep annual renewal of certification current.

● Practice social distance during sessions to be compliant with CDC. Covid testing

Bluecare Group - Beverly Hills, CA

February 2021 to April 2021

● Maintain an accurate filing system for the preservation of sensitive, official, confidential and reference material.

● OSHA Certified from SGS how to use Personal Protective Equipment (PAP-R, Respiratory mask)

● Act as site liaison for following preventative practices (proper hygiene, PPE, social distancing and other practices)

● Provide great communication and customer service to everyone.

● Inquire about religion, ethics, personal practices and customize care per patient.

● Provide continuous patient care when necessary.

● Follows all safety, infection control, and OSHA Blood Borne Pathogen guidelines

● Participates in departmental performance improvement training.

● Secure patient information and safeguard personal medical records; keeping patient information confidential.

● Conduct health screenings to include checking body temperature with Non-Touch Thermometers, patient Health & Wellness questions

● Maintain a sanitary work area.

● Prepare and clean medical devices after the patient.

● Utilize appropriate supplies with minimal waste.

● Respect and maintain the confidentiality of information relative to patient and HIPAA laws.

● Strive to maintain a positive work environment. Ensure the safety of the construction workers with proper flagging and barrier cones. Designate pedestrian lanes for the public walkway.

● Collect Nasal specimen swabs from the Nostrils for Sars-Covid-19 Health Aide - Sutter Care at Home

Home - Alameda, CA

June 2016 to July 2018

● Assist with ADL.

● Companion care.

● Assist with medication.

● Assess wound care for family and nurses.

● To coordinate wound needs.

● Provided Palliative care.

● Keep charting confidential information on all patients in compliance with HIPAA/PHI. Patient Care Technician

Health Care Network - San Francisco, CA

January 2018 to June 2018

● Worked at various locations of UCSF providing NA assistance to Med and Surgery patients and staff.

● Check vitals and monitor the health of patients.

● Collecting Samples

● Assistance with ADL's.

● Charting and dispatch assistance to the tele operator.

● Supply the pantry and patient room.

● Charted per EPIC.

Health Care Provider - Home Care Assistant

Care at Home - Alamo, CA

2014 to 2016

● ADL assistance

● Transportation

● Medication management

● Running errands

PCA Personal Care Assistant

Health Care Provider - Liv Home - Walnut Creek, CA 2007 to 2014

VetPro Admin

US Dept of Veterans Affairs - Martinez, CA

March 2007 to December 2008

● Assisted and conducted electronic background investigation process (e-QIP) perspective for candidates in completing Pre-Employment requirements: Fingerprinting, reference verification of all education, licenses, certifications, employment, relatable references, after a pre-employment examination will be appointed with the occupational Health Dept, once cleared I close the case because if all required steps above will need to successfully complete in order to receive a firm offer of employment.

● organized and task oriented.

● able to read, interpret and apply government regulations, policies and procedures.

● customer focused.

● empathetic toward customers and potential employees in difficult circumstances.

● Conducted interviews with applicants and employers to best satisfy the need.

● Gathering information from applicants to make eligibility determination.

● Reviewing applications and declarations for completeness and consistency.

● I can work in a fast-paced environment.

● being expected to process a high volume of work.

● Making accurate and efficient determinations of eligibility Shipping & Receiving Clerk

Macy's - San Francisco, CA

1997 to 2006

Manager

Chandler's Janitorial - San Francisco, CA

1990 to 2006

Education

Associate in Public Health

Los Medanos College - Pittsburg, CA

April 2010 to December 2013

CNA in Medicine

PAEC - Pittsburg, CA

December 2012 to June 2013

Skills

Aseptic

Documentation

Employee Relations

HIPAA

Medical Instruments

Customer service

Home Care

Laundry

Public Relations

Epic

EMR Systems

Patient Care

Hospice Care

Vital Signs

Project Coordination

Meal Preparation

Public Speaking

Nursing

Medical Office Experience

Caregiving

Driving

Computer literacy

Shipping & Receiving

Hospital experience

Triage

Medical Records

Office Management

Infection Control Training

Experience Administering

Injections

Meeting Facilitation

Languages

English -Expert

Spanish-Intermediate

Certifications / Licenses

CNA

June 2020 to June 2022

CPR/BLS

December 2020 to December 2022

First Aid Certification

December 2020 to December 2022

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