EMPLOYMENT HISTORY

FEB, **** - MAR, ****

Customer Service Associate, ALDI, Valley Stream NY

• Drove sales through engagement of customers, suggestive selling, and sharing product knowledge. Implement strategies to improve customer satisfaction and loyalty Assist customers with finding alternative products if their desired item is out of stock Assist in maintaining a clean and organized store environment Provide efficient and accurate responses to customer inquiries and complaints to ensure a positive shopping experience. AUG, 2019 - JAN, 2022

Customer Service Representative, BANANA REPUBLIC, GARDEN CITY NY 11530

• Greeted and received customers in a welcoming manner.

• Responded to customers' questions and resolved issues.

• Utilized the cash register to process cash and card transactions.

• Processed online orders, returns, and exchanges.

• Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.

• Achieved sales goals.

• Responsible for styling.

EDUCATION

MAY, 2018 - MAY, 2023

BACHELOR'S DEGREE, SUNY OLD WESTBURY, Old Westbury, NY Media and Communications

SKILLS

Customer service and engagement Sales techniques and suggestive selling Product knowledge and merchandising Excellent communication and interpersonal skills Adobe Premiere video editing Canva

Shopify Video Editing

Social media Mangement Microsoft Office

LANGUAGES

French Haitian Creole

1062 Wood Park Drive, Baldwin, United

States, 11510

ad1i5d@r.postjobfree.com

516-***-****

WENDY VERDIEU

POST GRAD

PROFESSIONAL SUMMARY

Creative and problem-solving post grad with 5 years of experience. Good communicator with a strong ability to think outside the box. Passionate about finding innovative solutions to challenges. Seeking opportunities to apply skills and contribute to the success of a company.

INTERNSHIPS

JAN, 2023 - AUG, 2023

Intern,, M.I.C Media Innovation Center, OLD WESTBURY, NY

• Contributed to the success of the Fashion Talk and Glamazon Fashion Show DOC

• Gained hands-on experience in the media production industry Adapt quickly to new technologies and tools to support innovation in media production and distribution. Assist in coordinating and organizing media events and workshops for the M.I.C Media Innovation Center JAN, 2017 - JAN, 2021

Social Media /Event Team, French Speaking Baptist Of Nassau, Roosevelt, NY

• Managed social media accounts for French Speaking Baptist Of Nassau church

• Developed and executed a successful Christmas food drive campaign

• Designed and distributed flyers to promote church events

• Planned and organized various church events to foster community engagement Create and implement a strategic social media marketing plan that aligns with the organization's mission and goals in order to increase brand awareness, engage followers, and drive audience growth. L INKS

My Website Linkedin