Nalijah

Peoples

678-***-****

Nalijahpeoples*s@iclo

ud.com

Riverdale, GA 30274

SUMMARY

No matter what job I've done and what position I've had ahvays can offerone thing and that’s

great customer service. From doing a clients hairand taking care of the elderly I'm always a

listening ear Coming up with solutions and solving any problem. speakveryclearand well

and makeconversations very simple andeasy to understand. My customer service is the best

and can meet any job require ments. Also doing reception jobs sharpens up my skill to

multitask andstill give the trust thecustomer needs.

SKILLS

@ Listening/understanding ® Customerservice

@ Team leadership ®@ Strong verbal communication

®@ Building trustin my customers

EXPERIENCE

Hairstylist

Riverdale,GA

Salon Four / Nov 2021 to Current

@ Pursued continuing education and training to stay up todate with new trends and

techniques.

®@ = Sanitized workstations and salon equipment to reduce risk of infection.

@ Pre-booked futurea ppointments to increase repeat business.

@ Cultivated strong value-added relationships with customers by delivering accurate

serviceand product knowledge to drive earnings.

@ Followed trends in hairstyling techniques to increase customer satisfaction and attract

new demographics.

@ Supervised front-end of salon, booked appointments, inventoriedsales area and

coordinated employee schedules to maximizeoperations.

Receptionist

Riverdale,GA

Healthy hair boutique / Jul 2018 to Aug 2022

@ Scheduledandconfirmed appointments.

@ Answered and directed incoming calls using multi-line telephone system

®@ Servedvisitors by greeting, welcoming and directing to appropriate personnel.

@ Processed payments and updated accounts to reflect balance changes.

@ Maintained daily calendars, setappointments with clients and planned daily office

events,

.

Oversaw office inventory by restocking supplies and submitting purchase orders.

@ Answered multi-line telephone with polite toneof voice to providegeneral information

and answerinquiries.

Caregiver

Griffin, GA

Private Care/ Apr2017 to Apr2018

Supported bathing, dress ing and personal care needs.

@ Maintained clean and well-organized environment forclient happiness and safety.

Contact this candidate