CERTIFIED JANICE MEDICAL ASSISTANT FINLAYSON & PHLEBOTOMY TECHNICIAN

CONTACT

754-***-****

ad1i3h@r.postjobfree.com

PROFILE

Conscientious Medical Assistant & Certified Phlebotomist offering over eight years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting doctors through collecting vitals and office administration. Positive and upbeat with excellent communication skills. SOFT SKILLS

Stress Management

Collaboration Oriented

Empathy

Strong Work Ethics

Problem Solving

Adaptability

EXPERIENCE

Medical Assistant, Broward Community & Family Health Centers, Inc. February 2021-present

Conduct patients screening for sight, hearing, blood pressure and other simple routine procedures

Prepare patients for examination including the identification of the chief complaint, the taking of vital signs, height, weight, etc., and ensures smooth patient flow throughout clinic

Performs laboratory testing procedures in Chemistry, Hematology, Urinalysis, Serology, Microbiology and Spirometry.

Report laboratory results to a healthcare clinician.

Alert the healthcare clinician of any critical or out of range values and documents critical reports.

Performs phlebotomy including venipuncture, finger sticks and heel sticks for patients ranging in age from newborn thru adults

Prepare specimens for reference lab send outs including labeling, resulting and billing information.

Performs and documents daily/weekly/monthly quality control including instrument maintenance.

Maintains inventory of lab supplies; reorders and stocks supplies.

Cross train to assist Medical Assistants.

Monitor task pool daily to ensure that follow-up requests assigned by the providers are performed

Performs other necessary duties as required to meet the goal of providing primary health care services

Medical Assistant, Medrite Urgent Care, Inc.

September 2020 – February 2021

Assisting the physician with basic patient care and medical procedures within the medical assistant (ma) scope of practice, which may include but is not limited to rapid strep, UA, EKG, procedure setups, etc

Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality

Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care

Ensuring compliance with all health care regulations, including HIPAA CERTIFICATIONS

Level 2 Background Check

Clearance

CPR/AED Certification

HIV/AIDS/OSHA

Domestic Violence

EDUCATION

Behavior Health Technician,

Hollywood Career Institute

April 2021

Medical Assistant Certificate,

Concord College

October 2017

Home Health Aid Diploma, CSI

Caregivers Institute

October 2017

Phlebotomy Certification,

Mcfatter Technical College

October 2016

High School Diploma, American

Academy

January 2016

Ensuring the site is fully stocked with supplies

Providing compassionate care to our patients

Preparing and administering medications for patients as directed by physicians

Conduct COVID swab testing

Senior Phlebotomist & Trainer, CSL Plasma

May 2019-October 2020

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the apheresis process and following Standard Operating Procedures (SOPS)

In compliance with SOPS perform all aspects of the apheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect

In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin apheresis process

Evaluate vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety

Ensure donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor

Educate new donors on the use of therapeutic products made from donated plasma

Explain the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor

Ensure that all donor questions are answered timely, accurately and professionally

Maintain alertness to any reaction by donors and assists with reactions or notifies appropriate staff

Use personal digital assistant (FDA) to record incidents that occur during the apheresis process, such as machine alerts and alarms, volume variances and donor adverse events

Perform calibrations and verify that maintenance has been performed as outlined in the sops

Monitor donor flow on the donor floor to assure continuous turnover

Provide guidance and technical training about processes and procedures to donor floor staff and other staff as required

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (osha) policies and procedures

Promote safety in all actions

Conduct routine audits of these internal procedures and documentation

Maintain confidentiality of all personnel, donor and center information

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