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Sales Manager Customer Service

Location:
Chester Center, CT, 06412
Posted:
November 28, 2023

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Resume:

JOHN R. MAGEE

OBJECTIVE

Sales Management with opportunity for growth based on significant personal contributions.

REFERENCES

Available upon request.

ADDRESS

** ***** ****

Chester, CT 06412

PHONE

413-***-****

EMAIL

ad1i1v@r.postjobfree.com

AFFILIATIONS

AFCEA, AUSA, PROMAT, STAFDA, American Red Cross & National Safety Council

HOBBIES

Automotive sports, motor boating, offshore fishing, hiking

EXPERIENCE

Gemstar Protective Hard Cases, Cannon Falls, MN

Regional Sales Manager-Northeast US

2020-August 2023

Recruited by Gemstar to lead their strategy to enter the market segment of Technical Packaging which they had not previously participated in but a market where I have significant experience.

Extensive customer service to close sales deals modifying product to suit customer specifications,

Order execution through operations meeting hard delivery deadlines.

Managed relationships between Customer Service, Engineering, Quality Control, and Operations

Responsible for new business development via networking, prospecting, and tradeshows

Pelican Products / Hardigg Cases; Torrance, CA & South Deerfield, MA

Regional Sales Manager-Northeast US 2007-2020

Developed and maintained solid relationships with major defense contractors and key decision-makers with U.S. Military by successfully having our products specified into their Programs.

Developed a positive Dealers network, providing them the environment to grow their business, participate in future planning, forecasting, government budgets and buying trends.

Applying a pragmatic approach working with my Dealers, guiding them with market focus and technical knowledge through engineering expertise and ongoing product training.

Managed our very profitable Northampton, MA Case Center. Staffed with 20+ employees where we offer our Dealers value-added custom cushioning & metal engineered interior case systems.

Successfully identified, hired, trained and supported new Dealers with the potential and competency to professionally represent our product lines.

15-20% sales increase annually, $20+ million.

Successfully designed & launched major programs at General Dynamics C4 Systems, Raytheon IDS, Pratt & Whitney, Hamilton Sundstrand, Sikorsky, BAE, Kongsberg, Harris RF, DRS, Lockheed Martin, Northrop Grumman, The U.S. Navy, Army, Air Force and Marines among many other top 500 Corporations.

Durham Manufacturing Company, Durham, CT

Regional Sales Manager

1994 – 2007

Marketed three proprietary product lines of sheet metal and plastic storage equipment.

Cultivated MRO and OEM client base, fastener/industrial distributors, automotive aftermarket, B2B catalog houses, and first aid Wholesalers.

Performed product training seminars with Distributor Sales Teams.

Successfully increased corporate profits through pricing negotiations.

Territory expanded from Eastern Region to 40 States including Western Canada as a result of exceeding sales goals.

Proposed and facilitated warehouse opening in Southeast Region resulting in substantial increase in customer base, sales, and net margins.

Platt & LaBonia Inc., North Haven, CT

Account Manager

1991 – 1994

Marketed custom sheet metal fabricated products to a diverse industrial client base.

Achieved 10-15% growth in new sales annually.

Cultivated, serviced, and grew customer base.

EDUCATION

B.S. Marketing/Management, Saint Joseph’s College, North Windham, ME

SKILLS & QUALIFICATIONS

Dealer and Territory Management.

Negotiations

Client Relations

Quality Improvements

New Product Development

Extensive background with the U.S. Military, Major Defense Contractors, GSA, MRO and OEM markets

Fostered a positive Dealer environment through communication and rewards for growth.

Effective handling of multiple key accounts to meet time and territory management objectives.

Proven expertise in marketing value-added products to Dealer network

Perform cost/needs analysis and develop measures to generate substantial company savings.

Knowledge of computer systems and software including MS Word, Excel and PowerPoint

Excellent communication skills, energetic, dedicated, hardworking, attention to detail, able to work independently



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