Customer Service Retail Sales/receptionist/cashier
Resume:
Roxanne Miller
*************@*****.***
Skills and qualifications
• Bilingual, English and Spanish
• Security Enforcement
• Delivery Operations
• Customer Service Excellence
• Warehouse Management
• Retail Sales
• Attention to Detail
• Adaptability
• Time management
Education & Credentials
High school Diploma- John F. Kennedy H.S.
Professional Experience
Communication Specialist - Robert Half Stang Agency September 2022 - July 2023
• Efficiently manage high call volumes, adeptly transferring calls.
• Excel in fast-paced environments, consistently meeting demanding workloads.
• Elevate client service ratings through outstanding communication and listening skills.
• Proficiently create and maintain documents, databases, and ensure secure management of digital files and encrypted correspondence.
Child Care Provider - Bracy Family Inc. November 2021 - August 2022
• Meticulously maintained household cleanliness and organization, including dishwashing and vacuuming.
• Expertly managed daily meal preparation for a family, ensuring nutritional needs were met consistently.
• Coordinated and communicated with parents to schedule and arrange child pickups.
•Provided comprehensive childcare support for three children (2-6 years old), including homework assistance, recreational activities, school transportation, and overnight supervision.
Customer Service Representative - Hertz October 2020 - September 2021
• Safeguarded property and individuals through vigilant patrolling and effective access control measures.
• Maintained regular reporting procedures to supervisors, ensuring communication and information flow.
• Observed and documented suspicious activities, providing crucial information to enhance security protocols.
• Demonstrated a proactive approach in contributing to a secure environment through keen observation and immediate reporting of potential concerns.
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