Customer Service, advanced knowledge of coffee and latte art.

RYAN MOZLIN

718-***-**** **********@*****.***

*** **** ****** ********, ** 11209

Profile/Skills

Highly reliable, personable, and punctual. Excellent customer service. I work well with any team. Fast & clean work ethic.

Experience

Dental Assistant, Joel Sokol. DMD; Brooklyn, NY — Nov. 2021 - July 2023

- Managed supply and inventory for dental office.

- Assisted Doctor with all dental procedures.

- Provided services specifically catered for mentally handicapped patients. Head Barista/Bartender/Server, Matter; Brooklyn, NY — September 2020 - November 2022

- Built and led a coffee education program.

- Premium coffee training. (Thorough knowledge of espresso, cleaning espresso machines and creating a variety of high-end coffee drinks with latte art.) Accredited Barista/Coffee Production Team, Bluestone Lane (Upper East Side and later Dumbo Cafe); New York, NY — Sept. 2018 - Feb. 2020

Upper East Side; Barista:

- Worked efficiently in a fast-paced environment.

- Consistently made quality coffee in high volume cafe.

- Chosen to work private events.

Dumbo Cafe; Coffee Production:

- Recieved pallets of green bean to be roasted.

- Packaged product according to order needs and standards.

- Prepped pallets for shipping.

- Prepared UPS shipping labels.

Manager, The Coup; Brooklyn, NY — May 2016 - Jun. 2017

- Organized/Facilitated the placement of team members in a manner which met the daily goals of the cafe.

- Scheduled team members.

- Responded to and mediated situations which required leadership in a way that was effective, calm and collected.

- Hosted private events.

Lead Trainer/Barista, The Coup; Brooklyn, NY — Sept. 2015 - May 2016

- Trained employees in the creation of later art and the science of coffee.

- Managed reception of shipments and organized them for streamlined use in the cafe. Barista/Latte Art Trainer, Emporio Ruli; Bancorella/San Francisco, CA — 2014-2015

- Dialed in espresso.

- Provided new baristas training (to improve the company member’s overall proper technique and flow). Education

EMT Training at Lutheran Medical Hospital; Brooklyn, NY — Licensed as an EMT 2015-2018 1 year at New York Film Academy; New York, NY — 3D Animation 2010 The Kildonan School; Amemia, NY — High School Diploma 2008 References

Dr Joel Sokol — Dentist — ****@***********.*** — 646-***-**** Ari Santoriello — Landlord — ********@*****.*** — 718-***-****

Contact this candidate