Customer Service Ap Ar

BOBBYE EACHUS AP/AR SPECIALIST

McKinney, US ***** 214-***-**** ad1hzz@r.postjobfree.com

Associate of Arts High School Diploma

Collin County Community College District - Plano, TX Plano East Sr High School - Plano, TX

PROFESSIONAL SUMMARY

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business.

SKILLS

Account Management Project Management Abilities

Basic Bookkeeping Quickbooks 99 thru Enterprise 12, also online

AP/AR Entry, Reconcile, & Audit Policy and Procedure Adherence

WORK HISTORY

Customer Service Representative Agent, 04/2022 - 08/2023

Graphic Products Powered By Proforma – Haltom City, TX

Provided primary customer support to internal and external customers.

Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions. (Post Company Buy Out)

Managed timely and effective replacement of damaged or missing products.

Effective liaison between customers and internal departments.

Responded proactively and positively to rapid change.

AP/AR Admin Specialist, 10/1999 - 04/2022

Graphic Products LP – Dallas, TX

Managed complex problem-solving for upper management in order to complete projects on-time

and within budget. Matched purchase orders with invoices and recorded necessary information.

Input financial data and produced reports using Quick Books.

Supported management by processing invoices and documents with consistent on-time delivery.

Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

Strengthened financial operations by conducting bank reconciliations and financial reporting.

Generated invoices upon receipt of billing information and tracked collection progress.

Reconciled company bank, credit card and line of credit accounts, resolving discrepancies.

Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Managed and responded to correspondence and inquiries from customers and vendors.

Managed 2 internal company restructuring events and 8 accounting software migrations.

Created and maintained a web presence for Graphic Products LP.

20+ years of growing with a successful company featuring changes in software and business practices.

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