MIRNA VELEZ

PROFESSIONAL SUMMARY

Goal-oriented and bilingual (English/Spanish) Human Resources with over twenty years of experience. Successful at planning business strategies, integrating policies and improving performance in diverse areas. Focused on implementing updates to increase employee morale, business efficiency and cost savings. Knowledgeable in computerized systems such as: SAP, ADP, Paycheck, Paylocity, Paycor, Workday among others.

PROFESSIONAL EXPERIENCE

INDEPENDENT HR CONSULTANT, 08/2021 to Current

Dr. Francisco Guzman - Remote

Managed the applicant tracking system (hiring/onboarding), processes, and troubleshooting.

Led investigation and resolution of employee concerns and provide guidance to the Office Manager on performance management and corrective action procedures.

Educated managers in training, and interpreting policies and procedures.

Audited employee files to ensure that all documentation follows government regulations.

Provided explanation and administration of benefits programs including FMLA, worker compensation and COBRA.

Manage unemployment insurance claims.

Provided oversight, management, and quality review of payroll administration.

BENEFITS AND COMPENSATION ANALYST, 01/2021 to 05/2021 Bristol-Myers Squibb

Assisted with compliance and governance of all total rewards plans and programs including identifying risks, participating in audits, and delivering corrective actions.

Interpreted salary data and performed analyses to ensure BMS's competitive positioning within the market. Support regularly scheduled competitive pay reviews for select groups of employees

(e.g. key/top talent, critical skills), proposing updates to salary ranges and hiring guidelines if applicable.

Prepared reports to respond to external audits and government bodies as required.

Executed and administered activities related to benefit plan eligibility, enrollments, status changes, and terminations including some social security programs.

Researched and responded to issues related to benefit programs, objectives and procedures raised by employees, HR and third-party vendors (including brokers, insurance providers, and regulatory agencies.

Performed testing activities for benefits administration systems CONTACT

Address: Wesley Chapel, FL 33543

Phone: 203-***-****

Email: ad1hzl@r.postjobfree.com

SKILLS

Employee Relations Management

Law and Statute Compliance

Recruitment and Retention

Strategies

New Hire Onboarding

Problem Resolution

Time Tracking and Payroll

Administration

Networking and Partnership

Development

Human Resources Procedures

Human Resources Policy

Development

Benefits Administration

Workforce Improvements

implementations, changes and ongoing enhancements.

Developed global benefits administration systems change requirements within defined guidelines, prepared change request documentation and supported implementation.

Review and monitor data integration reports to identify and address inaccuracies and system errors.

HUMAN RESOURCES ADVISOR, 12/2019 to 12/2020

Bristol-Myers Squibb

Provided guidelines for BMS-Celgene Support Team how to facilitate transactions on behalf of managers of blended teams who have Lite Profile in Workday and maintain Lite Profile structure in BMS Workday.

Provided an overview of the general approach for managers with blended teams and decisions that have been made to support Day 1 of Integration with Celgene. Resolved a high volume of requests in the HRAnswers Servicenow queue.

Provided policy advice, guidance and support for workforce management, payroll, benefits administration, compensation transaction activities, and other HR processes.

Partnered with cross-functional teams to drive the resolution of customer needs that require discretion and sound judgment.

Supported the execution of complex employee status changes, payroll, benefits/leaves, performance evaluations, and compensation process.

Provided proper documentation of inquiries, root cause analysis, and resolutions.

HR BUSINESS PARTNER, 12/2018 to 11/2019

ABM

Responsible for employee and manager relations, managed disability; Family Medical Leave; and worker compensation claims for all employees across six state regions.

Managed the full cycle of recruiting, hiring, and onboarding of new employees. Identified staff vacancies to quickly recruit, interview and select applicants to fill positions while implementing diversity and inclusion principles.

Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.

Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues.

Strengthened and enhanced processes for managing complaints by offering policy guidance advice and leading thorough investigations into incidents and concerns.

Navigated managers through performance plans and evaluations for their employees, how to create requisitions, and how to create employee schedules for the work week.

HUMAN RESOURCES MANAGER, 06/2015 to 02/2018

Bass Pro Shops

Reduced liability and maximized compliance with federal and state regulations like OSHA, FLSA, EEOC, ADA, and FMLA.

Conducted employee relation investigations, ensured compliance and consistency in the execution, and developed appropriate documentation/responses for resolution including HR policy violations, behavior issues, discriminations, and others.

Collected compensation data for annual merit and bonus processing by compiling current salaries against market trends in accordance with performance rating and internal equity.

Led business leaders and managers through succession planning, identifying critical talent gaps, and following through on successful development and career support.

HUMAN RESOURCES GENERALIST, 02/2002 to 06/2015

Southwest Community Health Center

Administered the Human Resources Department with 250 employees and an operating budget of $80M.

Ensured that compensation practices were in full compliance with current legislation (pay equity, human rights), and the company pay range.

Worked closely with HRSA and the Joint Commission Agency to ensure all employees were compliant with federal, local, and state laws.

Facilitated the administration of the company's group program benefits (i.e., Medical, Dental, Life, Short and Term Disability, 403b, Worker's Compensation, etc.) Act as liaison between employees and insurance carriers to resolve problems and clarify coverage. Managed the annual benefit renewals, including enrollment procedures.

Administered all employment, Family Medical Leaves, and worker compensation claims.

Participated in several training programs offered through the Community Health Center Association of CT.

Established and maintained effective communication, coordination, and working relationships between management and staff.

Launched and managed a wellness program to reduce stress, boost morale and increase productivity.

EDUCATION

BBA, Human Resources Management

Interamerican University - San German, PR

MBA, Human Resources Management

University of New Haven - New Haven, CT

Diversity, Equity And Inclusion in The Workplace

University of South Florida - Tampa, FL

Certificate

AFFILIATIONS

Society for Human Resources Management (SHRM)

Human Resources Association of Greater New Haven, CT

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