901-***-****

ad1hzh@r.postjobfree.com

@HygienicHarmony

Issaquah, WA

C O N T A C T

S K I L L S

E D U C A T I O N

Microsoft Office, Word, Powerpoint, Excel

Social Media Marketing

Search Engine Optimization

Spa Treatments and Product Knowledge

Bachelor's in Retail & Consumer Sciences

University of Tennessee, Knoxville

2016-2021

License in Esthetics (750 hours)

Evergreen Beauty College, Renton

2022

R E F E R E N C E S

H A L E Y E L L I O T T

L I C E N S E D E S T H E T I C I A N

Jamie Khalili: 425-***-****

Jessie Hagen: 425-***-****

Lori Rae Holtzman: 901-***-****

Ashley Pegram: 423-***-****

W O R K E X P E R I E N C E

Licensed Esthetician & Salon Coordinator

Sorella Salon & Spa

Perform services including Microdermabrasion and dermaplane facials, custom facials, manual lymphatic drainage, deep facial massage, and waxing. Opening and closing the store and training other keyholders. Balance the register every evening.

Manage employee schedules.

Carry out product inventory.

Order supplies for the salon weekly.

Train new employees.

Keep track of renewing liquor licenses.

Respond to emails regarding customer complaints and concerns. Motivate other employees and set objectives/goals. Monitor progress and ensure goals are met.

Run the Salon's Instagram account and post daily.

Respond to direct messages on social media accounts in regard to booking. Coordinate with the cleaners bi-monthly.

Create and advertise promotions for in-store traction. Cross-selling products and up-selling services.

Customer Services Associate

GeBBS Healthcare Solutions

Manage inbound and outbound calls in a timely manner. Research issues and generate solutions.

Handle all customer complaints.

Manage customer accounts based on insurance plans and payment methods. Coordinate customers' transportation to and from medical appointments. Demonstrate signs of empathy, consistency, and understanding. Communicate well with customers and provide top-notch service. Manage time well and stay focused.

Engage in team meetings and ask the right questions. Show true effort in attention to detail and diligence. Stay knowledgeable.

Social Media & Marketing Coordinator

Appalachian Arts Center

Oversee online interactions.

Analyze engagement data.

Attend weekly meetings with management.

Administer online opportunities through SEO and social media expansion. Carry out all email marketing, newsletters, and announcements. Fundraise and coordinate with other businesses in the area. Photograph, edit, and post all artwork online with hopes to generate online sales.

Contact this candidate